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Dzmitry Hryb


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Atlassian Summit 2019: the news report by Deviniti

Atlassian Summit 2019: the news report by Deviniti

This year’s Atlassian Summit was fun as usual, with Scott Farquhar and Mike Cannon-Brookes dressed as Elvises and Dom Price singing Jira Las Vegas in front…

Dzmitry Hryb 25 April 2019
Chat with your customers directly from Jira Service Desk

Chat with your customers directly from Jira Service Desk

This is a guest post by Spartez – an Atlassian Marketplace Gold Top Vendor. The team processes roughly 250 support tickets per month. Almost all of their…

Dzmitry Hryb 7 March 2019
7 reasons why people say they hate using Jira

7 reasons why people say they hate using Jira

Love and hate are often two sides of the same coin, especially when it comes to someone or something we interact with every day. We spend at least one third of…

Dzmitry Hryb 20 February 2019
How HostDime improved deployment with Issue Templates for Jira

How HostDime improved deployment with Issue Templates for Jira

Issue Templates for Jira has proved itself as a tool that helps being Agile, maintains the information flow and saves working time. It is highly appreciated in…

Dzmitry Hryb 13 November 2018
STARWEST 2018 - where software testing is the star

STARWEST 2018 - where software testing is the star

The last quarter of 2018 started off with a trip to USA. We went to Disneyland Hotel in Anaheim, CA, to attend StarWEST – the most established and renowned…

Dzmitry Hryb 26 October 2018
Jira Service Desk Day 2018: an overview of modern ITSM practices

Jira Service Desk Day 2018: an overview of modern ITSM practices

One of our stops on the recent trip to the United States was San Francisco, where we hosted our own Jira Service Desk Day 2018. We invited Atlassian team, Solution…

Dzmitry Hryb 18 October 2018
How to synchronize Jira User Groups with Jira Service Desk Organizations

How to synchronize Jira User Groups with Jira Service Desk Organizations

Deviniti started 15 years ago as a custom software development company. Now, being an Atlassian Platinum Solution Partner, we never forget about our roots and are…

Dzmitry Hryb 12 October 2018
Why people use and love Issue Templates for Jira

Why people use and love Issue Templates for Jira

How does your team create Jira issues? Aren’t they sick of scrolling through the same fields and typing in the same data over and over again? Have they ever…

Dzmitry Hryb 9 October 2018
How Allegro helped us develop Issue Templates for Jira Server

How Allegro helped us develop Issue Templates for Jira Server

This year, Issue Templates for Jira celebrates its full 5 years on the Atlassian Marketplace. Here’s the story of the app’s evolution and a dose of practical…

Dzmitry Hryb 8 October 2018
How to create an Epic issue template in Jira Cloud

How to create an Epic issue template in Jira Cloud

Issue creation is one of the basic actions one can make in Jira. People usually spend a big chunk of their working time in this software, especially if they have…

Dzmitry Hryb 4 October 2018
3 Simple Steps to Set Up Dynamic Forms in Jira

3 Simple Steps to Set Up Dynamic Forms in Jira

Dynamic Forms provides a quantum boost for Jira user experience – both as a feature inside Extension for Jira Service Desk, or as a standalone app for Jira…

Dzmitry Hryb 3 October 2018
5 reasons your project needs software requirements specification

5 reasons your project needs software requirements specification

Agile Manifesto’s fourth principle values the ability to respond to change over following a plan. But it doesn’t mean you can give up on any planning whatsoever…

Dzmitry Hryb 27 September 2018
Extension for Jira Service Desk - What's New in Version 6.0?

Extension for Jira Service Desk - What's New in Version 6.0?

Extension for Jira Service Desk is the most wanted feature bundle for this Atlassian software. It improves security, usability and appearance of the solution to…

Dzmitry Hryb 25 September 2018
The Fullest News Report from Atlassian Summit Europe 2018

The Fullest News Report from Atlassian Summit Europe 2018

The Atlassian Summit is the biggest annual live event dedicated to the worldwide user community of Atlassian software. We’re proud to have been sponsoring…

Dzmitry Hryb 17 September 2018
How MetLife Poland Pioneered in Jira Service Desk Implementation

How MetLife Poland Pioneered in Jira Service Desk Implementation

MetLife is one of the world’s leading financial services companies. In Poland, MetLife began its operations in 1990 as the first insurance company with foreign…

Dzmitry Hryb 11 September 2018