Track time to save time with Tempo Timesheets in Jira
This is a guest post by Maxime-Samuel Nie-Rouquette, the Global Partner Marketing Expert at Tempo – one of the largest, award-winning, top-selling app vendors…
What was going on at Jira Day 2019?
Over the last 5 years, we at Deviniti have organized over 20 events related to Atlassian products. Jira Day is the biggest of them, and it’s the largest…
Atlassian Summit 2019: the news report by Deviniti
This year’s Atlassian Summit was fun as usual, with Scott Farquhar and Mike Cannon-Brookes dressed as Elvises and Dom Price singing Jira Las Vegas in front…
Chat with your customers directly from Jira Service Desk
This is a guest post by Spartez – an Atlassian Marketplace Gold Top Vendor. The team processes roughly 250 support tickets per month. Almost all of their…
7 reasons why people say they hate using Jira
Love and hate are often two sides of the same coin, especially when it comes to someone or something we interact with every day. We spend at least one third of…
How HostDime improved deployment with Issue Templates for Jira
Issue Templates for Jira has proved itself as a tool that helps being Agile, maintains the information flow and saves working time. It is highly appreciated in…
STARWEST 2018 - where software testing is the star
The last quarter of 2018 started off with a trip to USA. We went to Disneyland Hotel in Anaheim, CA, to attend StarWEST – the most established and renowned…
Jira Service Desk Day 2018: an overview of modern ITSM practices
One of our stops on the recent trip to the United States was San Francisco, where we hosted our own Jira Service Desk Day 2018. We invited Atlassian team, Solution…
How to synchronize Jira User Groups with Jira Service Desk Organizations
Deviniti started 15 years ago as a custom software development company. Now, being an Atlassian Platinum Solution Partner, we never forget about our roots and are…
Why people use and love Issue Templates for Jira
How does your team create Jira issues? Aren’t they sick of scrolling through the same fields and typing in the same data over and over again? Have they ever…
How to create an Epic issue template in Jira Cloud
Issue creation is one of the basic actions one can make in Jira. People usually spend a big chunk of their working time in this software, especially if they have…
A simple guide to set up Dynamic Forms in Jira Service Desk
When it comes to raising a service desk request, time and details count. However, users value the simplicity of the request forms, which they don’t always…
5 reasons your project needs software requirements specification
Agile Manifesto’s fourth principle values the ability to respond to change over following a plan. But it doesn’t mean you can give up on any planning whatsoever…
The Fullest News Report from Atlassian Summit Europe 2018
The Atlassian Summit is the biggest annual live event dedicated to the worldwide user community of Atlassian software. We’re proud to have been sponsoring…
Get Your Support Team's Performance to the Top with Queues for Jira Service Desk
Do you work on a big and complex project which needs extra care to be managed? Is your support team in trouble with getting through an endless list of issues every…