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Krzysztof Skoropada


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7 Most Common Concerns of Jira Service Desk Users (And Solutions To Them)

7 Most Common Concerns of Jira Service Desk Users (And Solutions To Them)

In the latest Winter Executive Report, Customer Contact Week Digital studied a wide range of organizations to discover the most popular goals and strategies for…

Krzysztof Skoropada 10 May 2018
How to speed up Jira performance with bundled custom fields

How to speed up Jira performance with bundled custom fields

Working with Jira Software Server issues or Jira Service Desk Server requests, often there is a situation when you need to provide small chunks of information…

Krzysztof Skoropada 9 March 2018
How and where you can display Active Directory user attributes in Jira

How and where you can display Active Directory user attributes in Jira

Working in a big company, it can be hard to find a particular person – or even to figure out who to reach out for in the first place. In such companies, user…

Krzysztof Skoropada 2 March 2018
Issue Templates for Jira - Advanced Features: Alternative Source

Issue Templates for Jira - Advanced Features: Alternative Source

Issue Templates have proved itself as a tool that allows to handle repetitive tasks painlessly. The app uses Scopes, or specified sets of fields, to define which…

Krzysztof Skoropada 15 February 2018
Requirements management: 6 best practices

Requirements management: 6 best practices

Even if you launch your project with a complete set of requirements, expect changes to crop up once the project is up and running. Depending on which project management…

Krzysztof Skoropada 30 January 2018
Top 5 Reasons to Sync Trello with Jira

Top 5 Reasons to Sync Trello with Jira

During the last couple of years, we have seen Trello practically explode on the market. The tool provided something many teams were looking for – a simple interface…

Krzysztof Skoropada 4 January 2018
Multilingual service desk - a key to global business

Multilingual service desk - a key to global business

XXI century business is considerably different from what it used to be several decades ago. Nowadays, entrepreneurs with international businesses emphasise on their…

Krzysztof Skoropada 19 December 2017
How to enhance ITSM performance with Queues for Jira Service Desk

How to enhance ITSM performance with Queues for Jira Service Desk

What makes for the best ITSM software? According to Technology Advice, we need to take a number of features under consideration here. Importantly, the software…

Krzysztof Skoropada 5 December 2017

How to Choose the Right Jira Add-on

Are you using Jira to manage teams at your organization and you’re need to solve a specific problem? You should be looking for a Jira add-on. An increasing…

Krzysztof Skoropada 7 August 2017
How we automated a workflow with Jira sub-task templates

How we automated a workflow with Jira sub-task templates

During the last year, the size of our team doubled. Going through onboarding with so many new hires was a challenge for administrators, HR managers, and team leaders.…

Krzysztof Skoropada 27 June 2017
A guide to seamless Trello integration with Jira

A guide to seamless Trello integration with Jira

Communication is the key to success. However, to make it so, we need to guarantee seamless flow of information both inside and outside the company. Surely, no one’s…

Krzysztof Skoropada 12 January 2017