About the author
I lead a team implementing Atlassian tools focusing on ITSM and corporate-scale deployments. My knowledge is confirmed by ACP certificates in Jira Core, Software, and Service Management. Every day I analyze our clients’ requirements, provide consulting, craft visions of solutions, and mentor the implementing teams. It's my responsibility to shape the ITSM-related portfolio of services provided by Deviniti based on Atlassian tools. Being an artificial intelligence enthusiast, I experiment with its applications as well. My earlier professional experience spans areas such as software development, support, business analysis, solution architecture, strategic planning, project management, and training sessions. Privately, I am a mountain hiking fancier and a big fan of guitar music, especially fingerstyle.
