How Jira helps teams overcome common business challenges?

Jira is widely used to solve common business challenges in the software, IT, education, finance, and healthcare sectors. Regardless of your team’s size, Jira offers a complete platform for managing tasks, tracking progress, and collaborating effectively. In this article, discover how Jira streamlines workflows, improves communication and drives project success.

What are the benefits of using Jira to conquer business challenges? 


Jira is a popular tool that offers numerous benefits to businesses looking to optimize their processes. One of the advantages of Jira is its affordability in comparison to other software in the market, for example, Service Now. Jira is available at a much cheaper rate and is therefore more accessible for companies that are just starting. What’s more, Jira Service Management offers a unique payment structure based on the number of agents needed.

What does it mean for the customers?

This means there are no additional charges for deploying new modules or extending their use to other business teams beyond IT. Additionally, there are no maintenance or support fees associated with signing up. Last but not least, whilst working with an Atlassian Partner, companies can benefit from attractive price offers and discounts. 


The tool’s interface is easy to understand which makes it more adoptable for users than the other software in the market. Jira provides a wide range of documentation and tutorials to help users learn and adapt to the tool. Teams can always benefit from the knowledge shared on the Atlassian Community, a forum for enthusiasts of Atlassian products. It is a place where users can connect, ask questions, share ideas and best practices, as well as learn from each other. Atlassian staff members and Partners also participate in the Community to provide support and guidance.

Lightweight development

Jira’s lightweight development also makes the software highly accessible for different kinds and sizes of companies. The program has a light web digital footprint and can be used on macOS, Linux, and Windows platforms. Additionally, Jira Server and Data Center support various commercial databases in the market, including Oracle and Microsoft SQL Server. 

Jira scalability

Another significant benefit of Jira is its scalability and customizability. Businesses can easily customize the software to meet their specific project requirements and get the desired results. Jira is suitable for tracking the needs of small to large-sized enterprises and can be used in any industry, thanks to its customizable templates and workflows. We will develop this topic further in the article. 

benefits of using jira deviniti

The 5 most common business challenges that Jira solves 

Business challenge #1: complex project management

Jira is a great fit for Agile development methods like Scrum and Kanban. When starting a project in Jira, you can choose between Scrum and Kanban and create a clear Jira board. Scrum boards help track sprints and backlogs, making project execution efficient, especially for large-scale projects. Jira also offers Agile Scrum issue types for Agile projects. When it comes to Kanban, it’s user-friendly, especially after Atlassian acquired Trello. Moving tasks on the Kanban board is as simple as drag and drop. Jira provides customizable workflows, sprint planning, and backlog management to help businesses adopt Agile practices and adapt to changing requirements.

screen kanban board in jira
Source: Atlassian

Business challenges #2: Genuine issue-tracking software

Jira was initially designed to track bugs and issues. It’s known as project tracking software that helps monitor projects at every stage. It keeps stakeholders informed about updates, comments, and assignments related to issues, promoting collaboration among teams and departments.

What are the strong points of the Atlassian tool?

  • Jira offers a customized query language called JQL, which allows users to filter issues based on specific criteria
  • The Jira sidebar provides easy access to planning, releasing, tracking, and reporting
  • Its flexible planning features enable the creation of tasks and stories from any screen
  • The drag-and-drop functionality simplifies the management of sprints and Epics in the backlog

Jira is also useful for time-tracking. It uses a color-coding system to monitor the time spent on each issue, and this information is available in the time tracking section. By integrating with Tempo, a dedicated time-tracking and resource management tool for Jira, users can gain additional insights into their tasks’ progress.

jira vs business challenges navigator

Business challenge #3: data security measures

Jira Cloud and Jira Data Center are secure solutions that protect user data in different ways. Jira Cloud is hosted on Amazon Web Services, while Jira Data Center allows for customized security settings. Despite common beliefs, Jira Cloud’s security measures are equal to Jira Data Center, as Atlassian invests in certifications.

Both solutions offer features like disaster recovery, enterprise-grade security, and compliance certifications to maintain data confidentiality and availability. Teams can assign specific permissions to restrict access to certain tasks, ensuring security within and across teams. Permission schemes allow the creation of a set of permissions for each project. For instance, only Jira administrators can modify components. These security measures help organizations comply with regulations, safeguard sensitive information, ensure uninterrupted operations, and minimize downtime.

Conquer your business challenges with Jira! 

Get in touch now to discover how Jira can help you manage tasks, track progress, and collaborate effectively. Don’t let common hurdles hold you back. 

Business challenge #4: report generation

Reporting allows businesses to track tasks’ progress, team performance, and issue resolution times. Jira offers helpful reporting and analytics features by default. Built-in Jira reports help to identify areas for improvement and make informed decisions to optimize processes. It leads to gaining customers’ trust and improving collaboration inside and across the teams.

Jira provides detailed reports on task status, tracking period, time taken for each task, and more, enhancing project documentation. The Atlassian tool offers various report types like pie charts, user workloads, cumulative flow diagrams, sprints, and burndown charts, providing project statistics throughout the lifecycle. Clear and visually appealing reports improve readability and enable quick identification of key insights for all the stakeholders. 


Business challenge #5: software integration

Jira makes it easy to connect with popular tools like GitHub, Bitbucket, Slack, Microsoft Teams, and more. This integration helps businesses customize Jira to fit their project needs and simplifies workflows. The benefits include increased efficiency, better communication and collaboration, improved project tracking, and easy access to information. Jira also offers mobile apps for Android and iOS, so users can stay connected on the go.

jira business challenges infographic

Moreover, Jira can be expanded with plugins from the Atlassian Marketplace. These plugins, created by Atlassian and other developers, enhance Jira with features like Agile boards, automation, reporting, and more. With over 1,500 apps available, users can easily find and install Jira extensions to customize their experience.

Katarzyna Kornaga

Katarzyna is a Content Specialist, responsible for writing on the Deviniti blog. As an SEO enthusiast, most of all she values helpful, unique content where users can find answers to their questions. When not writing, you can find her at the theatre, at home with a good non-fiction book, or passing on city streets on her bike.

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