We are thrilled to announce that Atlassian has awarded our company Deviniti the ITSM Specialized Partner badge. It is a long-awaited recognition of our expertise in IT Service Management.

After Atlassian announced that Partners could gain this prestigious title, we embarked on a challenging space journey. We wanted to prove our technical knowledge and experience gained during implementations. Therefore, it is a pleasure to say that we have successfully done so, having completed numerous ITSM projects.

We are also proud to be a leader in Apps for Jira Service Management. Atlassian Marketplace users have selected our solutions for their features, intuitiveness, and coverage of all their needs. This recognition reinforces our commitment to always follow proper ITSM practices. What’s more, we are eager to provide the most efficient solutions for our customers. Also, we back up these solutions with top professional support.

We continue to invest in gaining knowledge in ITSM. That is, 30% of our Atlassian Services Business Unit staff hold ITIL4 Foundation certification. Whereas, 10% hold at least one ITIL4 Specialist certification. The investment has been critical to our Support Team. This is because it has enabled them to identify shortcomings, implement ITSM improvements, and top services to help our customers. The combination of our team’s knowledge and experience allows us to deliver professional and efficient solutions meeting each customer’s unique needs.

We are the first and only Atlassian Solution Partner in Central and Eastern Europe with the ITSM Specialized Partner badge. This distinction is a great honor and confirms that our company is the leader in the region. Our customers appreciate our top professionalism and cooperation with dedicated project teams. Being their reliable and trustworthy business partner is our pleasure.