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Dogfooding: how Deviniti tests with its test management tools

Dogfooding: how Deviniti tests with its test management tools

–  Dogfooding is a great way to get people to walk a little way in the user’s shoes. Source Dogfooding comes from the phrase first used in 1988 by…

Dzmitry Hryb 29 October 2020
Deviniti invites to the remote Atlassian Day - Baltic Edition 2020

Deviniti invites to the remote Atlassian Day - Baltic Edition 2020

As Michael North stated in his book, The Baltic: A History: The Baltic has always been a region of exchange and encounter. Since ancient times it was populated…

Dzmitry Hryb 5 October 2020
5 ways to categorize Customer Portals in Jira Service Desk

5 ways to categorize Customer Portals in Jira Service Desk

When it comes to reporting a problem or making a request, the usability of the service desk tool is crucial. Who would want to waste time on maneuvering between…

Magdalena Korgul 1 October 2020
How we built a mobile-first Jira app using the 80/20 rule

How we built a mobile-first Jira app using the 80/20 rule

Searching for issues in Jira can be a burden if you are not a JQL expert or don’t have too much time on your hands. During an internal hackathon at Deviniti, our…

Jarosław Morawski 10 September 2020
How customer feedback and support teams can shape product development

How customer feedback and support teams can shape product development

Customers and support agents are a perfect tandem for enhancing product development. The first ones use our product so they know its strengths and weaknesses.…

Alina Urbaniak-Gawlik 28 August 2020
How we set up Jira Service Desk to improve employee engagement

How we set up Jira Service Desk to improve employee engagement

There are situations in our companies when we need to carry out some internal surveys or employee voting (f.e. for the employee representative). There are many…

Martyna Wiśnik 12 August 2020
How to merge two Jira instances: a customer case

How to merge two Jira instances: a customer case

Do you know how many Jira instances teams use at your company? You can benefit a lot from integrating them by implementing a unified stream of activity, connecting…

Piotr Mazij 1 July 2020
Jira Day 2020 Remote Edition: the cosmic journey highlights

Jira Day 2020 Remote Edition: the cosmic journey highlights

What a week it was! While NASA and SpaceX were preparing the Dragon Crew flight to the International Space Station, we broadcast Jira Day 2020 Remote Edition to…

Dzmitry Hryb 10 June 2020
Jira Day 2020 - Remote Edition is around the corner

Jira Day 2020 - Remote Edition is around the corner

Tomorrow we’re taking over the universe! We’re kicking off Jira Day 2020 – Remote Edition. During our 4-days free event, we’ll provide you…

Alina Urbaniak-Gawlik 25 May 2020
Jira Day 2020 - Remote Edition behind the scenes

Jira Day 2020 - Remote Edition behind the scenes

There’s one week left to Jira Day 2020 – Remote Edition! We’ve been working hard to organize the best possible online event. As we can’t…

Alina Urbaniak-Gawlik 19 May 2020
Team building practice with Atlassian Team Playbook

Team building practice with Atlassian Team Playbook

This is a guest post by Radosław Wyrzykowski – an experienced Business Trainer and Consultant who helps effectively maximize performance through communication…

Dzmitry Hryb 13 May 2020
How to enable self-service in Jira Service Desk

How to enable self-service in Jira Service Desk

Nowadays, self-service becomes a new sexy. Customers seek for on-demand problem solving, which is something support teams have to consider. According to Forrester…

Karolina Lasoń 20 December 2019
Newcomer's introduction to the Atlassian Ecosystem

Newcomer's introduction to the Atlassian Ecosystem

Have you recently joined the Atlassian Ecosystem? If you don’t know how it works and how to find yourself here, let us introduce you to this fascinating world.…

Alina Urbaniak-Gawlik 9 December 2019
4 best practices of test case management in Jira

4 best practices of test case management in Jira

Although testing involves many different stages, it’s mostly based on preparing and executing successive test cases. Tests have a strong influence on the quality…

Katarzyna Kornaga 5 December 2019
Implementation of Atlassian products - case study

Implementation of Atlassian products - case study

Tymoteusz TomaszukConsultant and trainer in the area of ITSM and business processes. Previously an analyst, ServiceNow administrator, Jira, application support specialist…

Tymoteusz Tomaszuk 29 November 2019