How to enable self-service in Jira Service Desk
Nowadays, self-service becomes a new sexy. Customers seek for on-demand problem solving, which is something support teams have to consider. According to Forrester…
Newcomer's introduction to the Atlassian Ecosystem
Have you recently joined the Atlassian Ecosystem? If you don’t know how it works and how to find yourself here, let us introduce you to this fascinating world.…
4 best practices of test case management in Jira
Although testing involves many different stages, it’s mostly based on preparing and executing successive test cases. Tests have a strong influence on the quality…
How Deviniti includes customers in the software design process
In the software development process, we need to bear its end-users in mind. Although the main goal is attaining a product-market fit that will enable us to maximize…
Why switch from TestRail to embedded testing with RTM for Jira?
Software development includes multiple stages, and there usually are many people working on the final product. In order to achieve all the established goals, the…
Devinitive guide to choosing the Atlassian Marketplace Apps
No matter if you’re looking for the next app to enhance your Jira or happened upon this article because you’re searching for the first extension in your…
Requirements management in Jira 101: the basics
Successful software development actually starts long before the team starts coding. The first phase of the process should be gathering requirements, as most…
Creating efficient document management processes in Jira
This is a guest post by Vadim Rutkevich from StiltSoft. Being an Atlassian Platinum Top Vendor and a Silver Solution Partner, they developed more than 20 handy apps…
Excel or Jira - which solution is better for your testing process?
A while ago we were writing about the most common testing challenges. Those were the problems that testers admit they have to face every day, like for example communication…
SLA management in Jira Service Desk
Great user experience doesn’t stand only for presenting an exceptional user interface, eye-catching graphics and helpful content. It also includes delivering high-quality…
RTM by Deviniti vs TM4J by Adaptavist on a race against bugs
If you ask your testers about the challenges they have to deal with every day, the majority of them will admit that race against time is one of the most problematic.…
RTM vs Zephyr - choose your fighter for testing in Jira
More and more teams decide on bringing their tests into Jira Software. It’s not a surprise, as this solution turns out to be cheaper, faster, and also supports achieving…
Track time to save time with Tempo Timesheets in Jira
This is a guest post by Maxime-Samuel Nie-Rouquette, the Global Partner Marketing Expert at Tempo – one of the largest, award-winning, top-selling app vendors…
How to create structures of linked Jira issues from templates
Our daily routine consists of a lot of actions. We cook meals, read or watch the news, go to work, drive kids to and from school, work out, and so on. Just like…
Securing Jira Service Desk with permissions
Online security is not only about the technology and processes, but also about the people. Especially that over 95% of security breaches happen because of human…