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CRM Helpdesk Tools

Tools for Helpdesk, CRM, and customer service

Comprehensive solutions for small and large organizations based on the products of recognized producers.
Products in the cloud, easy to configure and use, having many ready-made integrations.
Tools for multi-channel communication, effective management of business teams and IT

See these products:

Freshdesk

Multi-channel helpdesk for handling inquiries from email, www, live-chat, telephone, mobile apps, Facebook, Twitter, knowledge base portals.

Freshservice

User service center compliant with the ITIL standard in the cloud, resource management, service catalog, Service Desk.

Freshsales

Solid CRM thanks to which your team can use the built-in phone, email and many other functions as well as the automatic scoring of your clients’ potential.

Freshcaller

Extremely intuitive call center software for start-ups and small teams

Freshteam

HR and recruitment support through a candidate tracking system. A common database and a coherent employment model in your company.

Freshchat

A modern messaging tool that provides smooth communication with customers.

Freshmarketer

Capture users of your site using highly reliable conversion optimization techniques.

Backupify

Automatic data backup from Office 365, G Suite, Salesforce, SharePoint.

Calamari

Calamari – absence management for Google Apps for Work.

Cloudally

Automatic data backup from Office 365, G Suite, Salesforce, SharePoint / OneDrive, Box.com, and others.

Collavate

Document management and workflow – extending the functionality of Google Drive.

G Suite by Google Cloud

Google Business Office Suite: Gmail, Calendar, Drive, Hangouts, Google+, Docs, Sheets, Forms, Presentations, Sites, Vault archives.

We approach our Customers in a holistic way, providing comprehensive solutions based on a variety of products tailored to their needs.

Deviniti is the only representative of the Freshworks in Poland

According to art. 6 sec. 1 of the general regulation on the protection of personal data of 27 April 2016 (O. J. EU L 119 from 04.05.2016), I consent to the processing of my personal data for marketing purposes by Deviniti Sp. z o.o. Thanks to this consent, we will be able to provide you with marketing information and keep you informed about our offer.

In accordance with the Act of 18.07.2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended), I consent to the transmission of commercial information by electronic means by Deviniti Sp. z o.o. Thanks to this consent, we will be able to send you information about events, webinars, new products, promotions, offers, price list changes, etc. to the e-mail address provided.

Radosław Kosiec


+48 502 317 555
I will explain all licensing issues and prepare a favorable offer. I would like to draw your attention to the fact that a free or trial version of the platforms is available, allowing you to verify the solutions of our partners in practice.

Services for Help Desk, CRM
and customer service

Services and support

CONSULTANCY

We advise on how to apply products in your company to increase the efficiency of your business.

TRAINING

We provide users of software with knowledge about how to use new tools.

IMPLEMENTATION

We implement the software purchased from us and help in the migration of data from other systems.

ADJUSTMENT

We help you customize software to meet the individual needs of your company.

MAINTENANCE

We maintain and monitor the software implemented by us in the 24x7x365 or 8 × 5 model.

  • Our team of experts will advise you about how to effectively use tools in your company.
  • We will help you choose and implement the appropriate modules. 
  • We will explain the licensing rules.
  • We will train users.
  • We will provide the maintenance and administration of the system.

Do you have any questions? Do you want to learn more?
Please, leave us your e-mail – we will contact you.

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