Tools for Helpdesk, CRM, and customer service
Comprehensive solutions for small and large organizations based on the products of recognized producers.
Products in the cloud, easy to configure and use, having many ready-made integrations.
Tools for multi-channel communication, effective management of business teams and IT
See these products:
Freshdesk
Multi-channel helpdesk for handling inquiries from email, www, live-chat, telephone, mobile apps, Facebook, Twitter, knowledge base portals.
Freshservice
User service center compliant with the ITIL standard in the cloud, resource management, service catalog, Service Desk.
Freshsales
Solid CRM thanks to which your team can use the built-in phone, email and many other functions as well as the automatic scoring of your clients’ potential.
Freshcaller
Extremely intuitive call center software for start-ups and small teams
Freshteam
HR and recruitment support through a candidate tracking system. A common database and a coherent employment model in your company.
Freshchat
A modern messaging tool that provides smooth communication with customers.
Freshmarketer
Capture users of your site using highly reliable conversion optimization techniques.
Backupify
Automatic data backup from Office 365, G Suite, Salesforce, SharePoint.
Calamari
Calamari – absence management for Google Apps for Work.
Cloudally
Automatic data backup from Office 365, G Suite, Salesforce, SharePoint / OneDrive, Box.com, and others.
Collavate
Document management and workflow – extending the functionality of Google Drive.
G Suite by Google Cloud
Google Business Office Suite: Gmail, Calendar, Drive, Hangouts, Google+, Docs, Sheets, Forms, Presentations, Sites, Vault archives.
We approach our Customers in a holistic way, providing comprehensive solutions based on a variety of products tailored to their needs.
Deviniti is the only representative of the Freshworks in Poland
Radosław Kosiec
+48 502 317 555
I will explain all licensing issues and prepare a favorable offer. I would like to draw your attention to the fact that a free or trial version of the platforms is available, allowing you to verify the solutions of our partners in practice.
Services for Help Desk, CRM
and customer service
Services and support
We advise on how to apply products in your company to increase the efficiency of your business.
We provide users of software with knowledge about how to use new tools.
We implement the software purchased from us and help in the migration of data from other systems.
We help you customize software to meet the individual needs of your company.
We maintain and monitor the software implemented by us in the 24x7x365 or 8 × 5 model.
- Our team of experts will advise you about how to effectively use tools in your company.
- We will help you choose and implement the appropriate modules.
- We will explain the licensing rules.
- We will train users.
- We will provide the maintenance and administration of the system.
Do you have any questions? Do you want to learn more?
Please, leave us your e-mail – we will contact you.
Pros and cons of hosting CI/CD tools in the cloud
Every company that deals with software development sooner or later needs to make some choices about its IT infrastructure. Research shows that cloud infrastructure…
Dogfooding: how Deviniti tests with its test management tools
- Dogfooding is a great way to get people to walk a little way in the user's shoes. Source Dogfooding comes from the phrase first used in 1988 by a Microsoft…
Deviniti invites to the remote Atlassian Day - Baltic Edition 2020
As Michael North stated in his book, The Baltic: A History: The Baltic has always been a region of exchange and encounter. Since ancient times it was populated…
5 ways to categorize Customer Portals in Jira Service Desk
When it comes to reporting a problem or making a request, the usability of the service desk tool is crucial. Who would want to waste time on maneuvering between…