Freshworks is a set of tools for customer service, as well as management of IT and HR services.
Based in the cloud, easy to configure and use, including many ready-made integrations. Over 150,000 companies trust Freshworks solutions.
Multi-channel help desk for handling inquiries coming from e-mail, websites, live chat, phone, mobile apps, Facebook, Twitter, and knowledge base portals.
Management of resources, IT services in accordance with ITIL, Service Desk
Modern CRM
Make sure your sales team knows faster about potential customers and close transactions.
Strengthen your support team to help them collaborate and solve customer problems faster.
Improve your IT service and manage internal requests from employees.
Set up a call center in the cloud for 40 countries within minutes.
Attract applications, work with candidates, and employ a superstar.
Get website visitors and product users engaged for sales and customer success.
Convert website visitors using highly reliable conversion optimization techniques.
Deviniti is the only representative of the Freshworks in Poland
Services and support
We advise on how to apply products in your company to increase the efficiency of your business.
We provide users of software with knowledge about how to use new tools.
We implement the software purchased from us and help in the migration of data from other systems.
We help you customize software to meet the individual needs of your company.
We maintain and monitor the software implemented by us in the 24x7x365 or 8 × 5 model.
Our team of experts will advise you about how to effectively use tools in your company.
- We will help you choose and implement the appropriate modules.
- We will explain the licensing rules.
- We will train users.
- We will provide the maintenance and administration of the system.
Radosław Kosiec
+48 502 317 555
I will explain all licensing issues and prepare a favorable offer. I would like to draw your attention to the fact that a free or trial version of the platforms is available, allowing you to verify the solutions of our partners in practice.
How to improve the customer journey using digital tools
Regardless of what product or service we sell, in every industry it is important to analyze the journey of our future customers. The key points where the customers…
Application migration: a step-by-step guide
Looking for a way to upgrade or get rid of physical infrastructure for your corporate systems? Want to reduce overhead and save money by moving all internal…
How We Organized Online Events to Maximize User Satisfaction
The year 2020 became the year of moving everything online - including events. And Deviniti was no exception. We had a long history of organizing international conferences,…
How QA teams benefit from a centralized test repository
Deviniti has been supporting companies in business development for over 15 years. We help customers choose the best tools as a support of their digital transformation,…