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Freshworks is a set of tools for customer service, as well as management of IT and HR services.
Based in the cloud, easy to configure and use, including many ready-made integrations. Over 150,000 companies trust Freshworks solutions.

Multi-channel help desk for handling inquiries coming from e-mail, websites, live chat, phone, mobile apps, Facebook, Twitter, and knowledge base portals.

Management of resources, IT services in accordance with ITIL, Service Desk

Modern CRM

Make sure your sales team knows faster about potential customers and close transactions.

Strengthen your support team to help them collaborate and solve customer problems faster.

Improve your IT service and manage internal requests from employees.

Set up a call center in the cloud for 40 countries within minutes.

Attract applications, work with candidates, and employ a superstar.

Get website visitors and product users engaged for sales and customer success.

Convert website visitors using highly reliable conversion optimization techniques.

Our team of experts will advise you about the effective use of Freshworks tools:


We will help you choose and implement the right modules,
We will explain the rules of purchasing a license,
We will train users,
We will ensure the maintenance and administration of the system,

Services and support

Consultancy

We can help you make the most of Freshworks products at your organization to boost its efficiency.

Training

We share our knowledge with Freshworks users to help them take advantage of these tools.

Implementation

We implement software you buy from us and help in migrating data from different systems.

Configuration

We configure Freshworks tools to match the individual needs of your organization.

Maintenance

We maintain and monitor software implemented by us following the 24x7x365 or 8×5 model.

According to art. 6 sec. 1 of the general regulation on the protection of personal data of 27 April 2016 (O. J. EU L 119 from 04.05.2016), I consent to the processing of my personal data for marketing purposes by Deviniti Sp. z o.o. Thanks to this consent, we will be able to provide you with marketing information and keep you informed about our offer.

In accordance with the Act of 18.07.2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended), I consent to the transmission of commercial information by electronic means by Deviniti Sp. z o.o. Thanks to this consent, we will be able to send you information about events, webinars, new products, promotions, offers, price list changes, etc. to the e-mail address provided.

Radosław Kosiec


+48 502 317 555
I will explain all licensing issues and prepare a favorable offer.