Scroll to top
en pl

Freshworks is a set of tools for customer service, as well as management of IT and HR services.
Based in the cloud, easy to configure and use, including many ready-made integrations. Over 150,000 companies trust Freshworks solutions.

Multi-channel help desk for handling inquiries coming from e-mail, websites, live chat, phone, mobile apps, Facebook, Twitter, and knowledge base portals.

Management of resources, IT services in accordance with ITIL, Service Desk

Modern CRM

Make sure your sales team knows faster about potential customers and close transactions.

Strengthen your support team to help them collaborate and solve customer problems faster.

Improve your IT service and manage internal requests from employees.

Set up a call center in the cloud for 40 countries within minutes.

Attract applications, work with candidates, and employ a superstar.

Get website visitors and product users engaged for sales and customer success.

Convert website visitors using highly reliable conversion optimization techniques.

Deviniti is the only representative of the Freshworks in Poland

Services and support


We advise on how to apply products in your company to increase the efficiency of your business.


We provide users of software with knowledge about how to use new tools.


We implement the software purchased from us and help in the migration of data from other systems.


We help you customize software to meet the individual needs of your company.


We maintain and monitor the software implemented by us in the 24x7x365 or 8 × 5 model.

Our team of experts will advise you about how to effectively use tools in your company.


  • We will help you choose and implement the appropriate modules.
  • We will explain the licensing rules.
  • We will train users.
  • We will provide the maintenance and administration of the system.

According to art. 6 sec. 1 of the general regulation on the protection of personal data of 27 April 2016 (O. J. EU L 119 from 04.05.2016), I consent to the processing of my personal data for marketing purposes by Deviniti Sp. z o.o. Thanks to this consent, we will be able to provide you with marketing information and keep you informed about our offer.

In accordance with the Act of 18.07.2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended), I consent to the transmission of commercial information by electronic means by Deviniti Sp. z o.o. Thanks to this consent, we will be able to send you information about events, webinars, new products, promotions, offers, price list changes, etc. to the e-mail address provided.

Radosław Kosiec

+48 502 317 555
I will explain all licensing issues and prepare a favorable offer. I would like to draw your attention to the fact that a free or trial version of the platforms is available, allowing you to verify the solutions of our partners in practice.

AWS - cost optimization

AWS - cost optimization

AWS (Amazon Web Services) is the undisputed leader in the cloud technology market. The benefits of implementing solutions provided by AWS are spectacular, and…

Piotr Zięba 14 February 2020
Mobile applications - trends for 2020

Mobile applications - trends for 2020

The past year brought us many new products on the mobile application market. The autumn conference season is also coming to an end, so let's take a look at the…

Martyna Wiśnik 17 January 2020
How to enable self-service in Jira Service Desk

How to enable self-service in Jira Service Desk

Nowadays, self-service becomes a new sexy. Customers seek for on-demand problem solving, which is something support teams have to consider. According to Forrester…

Karolina Lasoń 20 December 2019
Newcomer's introduction to the Atlassian Ecosystem

Newcomer's introduction to the Atlassian Ecosystem

Have you recently joined the Atlassian Ecosystem? If you don’t know how it works and how to find yourself here, let us introduce you to this fascinating world.…

Alina Urbaniak 9 December 2019