Theme Extension for Jira Service Desk
Make it easier to find whatever is needed
Have you ever been wondering how to bring your Service Desk to the higher level of transparency and make it visually extraordinary at the same time? Perfect solution is here. Make the support process user-friendly, intuitive, and pleasant both for Customers and support agents.
Galaxy of Features
Beyond Customer Portal
Let your customers find the quickest answer to their inquiry with customizable cards for request types and Service Desks. Make your Service Desk clear and easy to use. Wherever you need to show creativity and pay attention to brand design.
List theme provides your Help Center with easy navigation. Display request types as a fully customizable list, make it transparent and simply beautiful. The best solution for enterprise & large Service Desks, thanks to easy configuration. Just choose one color and you'll automatically get a set of matching colors.
Beyond Customer Portal
Your unique theme can also be applied to other areas, including the initial Logon Screen, Request Details View, Requests, and Approvals. Customize the entire user interface to give your clients a consistent customer service experience.
Straightforward raising & resolving request with customized Service Desk categories. Smooth and intuitive flow of information, and friendly user experience. Group many service desks into categories on the help center and place there links to request types and external resources.
The addon works perfectly well with all Service Desk extensions provided by Deviniti. To meet our Customers’ expectations, we’ve prepared integrations with external apps, too. Insight, SLA Power Box, Chat for Jira Service Desk, Statuspage, and many more are now fully compatible with Theme Extension. You’ll never need to worry about any app interference, as it’s even in tune with ScriptRunner!
No need to code
Coding skills are not necessary, because the whole configuration is available through the user interface.
Unique Customer Portal
Create unique service desk experience, that is consistent also with my requests or requests summary.
Our solution is mobile friendly, fully responsive and looks good on any device.
Easy set up
You are provided with predefined color themes and suggestions to get started easier.
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