Atlassian implementation services from a Platinum Solution Partner

From discovery to go-live and training, we design, configure, and roll out Atlassian tools so teams deliver work faster with less risk.

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Atlassian implementation services backed by certifications

Recognition and expertise:
Double Platinum Partner (Solution and Marketplace)
Finalist for Atlassian Partner of the Year 2024–2025 (Emerging Markets)
Extensive experience with Jira, Confluence, Jira Service Management, and Assets
50+ Atlassian-certified professionals across all key products
Comprehensive support ecosystem:
Full-service offering covering audits, licensing, implementations, migrations, integrations, and custom app development
22,500+ app installations on the Atlassian Marketplace
More than 11 million end users supported globally

Services that an Atlassian implementation partner can help you with

Atlassian implementation tracks we deliver

Jira Software setup & standardization
Configure projects, workflows, screens, fields, boards, and permissions with a reusable schemes model.
Stand up Advanced Roadmaps (teams, plans, dependencies) and coach backlog, sprint, and release habits.
Jira Service Management rollout
Design portals, request types, forms, SLAs, queues, approvals, and knowledge base links.
Automate triage and notifications; define incident, change, and problem flows with guardrails.
Confluence implementation
Build space architecture, templates, labels, and permissions with a clear governance guide.
Link JSM portals to a searchable KB and track deflection with article analytics.
Cloud migration / consolidation
Map projects, fields, workflows, and apps; run pilots and plan cutover to reduce risk.
Consolidate sites, fix links/macros, and validate history, attachments, and permissions post-move.
Integrations & CI/CD
Connect Jira with Bitbucket/GitHub/GitLab for PRs, deployments, and smart commits.
Wire CI/CD (e.g., Jenkins/Azure DevOps) and chat tools (Slack/Teams) to update issues automatically.
Opsgenie & incident management
Set on-call schedules, alert routing, escalations, and Statuspage communication.
Define severity, roles, and timelines; run PIRs with actions tracked in Jira.
Security & access
Implement Atlassian Access with SSO/SCIM, MFA, and user lifecycle controls.
Audit permissions and groups; apply org policies and data residency settings.
Governance & templates
Create naming standards and catalogs for schemes, workflows, and templates.
Establish change control and an intake process for new projects, portals, and spaces.
Reporting & OKRs
Build dashboards for delivery, SLAs, capacity, and risk using agreed metrics and filters.
Set up Atlas/Compass for goals and service ownership; define data owners and refresh cadence.
Enablement & admin handover
Train users, agents, project leads, and admins with quick guides and recordings.
Deliver admin playbooks and a hypercare window, plus a backlog for continuous improvements.

The value our clients get from Atlassian implementation services

From setup to real outcomes

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Faster time to value

Teams complete core tasks on day one (create issues, run sprints, work queues) instead of week three. Go-live in weeks, not months, with a scoped blueprint and prebuilt standards.
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Reduced risk

Permission hygiene, change controls, and tested automations prevent data leaks and config drift. Pilots and rollback plans limit impact if something breaks during rollout or migration.
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Consistent ways of working

Standard workflows, fields, and templates reduce variance across teams and simplify reporting. Shared naming and project/space patterns make onboarding and cross-team work easier.
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Lower support load

Cleaner configuration and a linked knowledge base cut “how do I…?” tickets and admin requests. Reusable schemes and templates reduce one-off changes and manual fixes.
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Better visibility

Agreed dashboards for delivery, SLAs, and risk give leaders a single source of truth. Reliable metrics (cycle time, MTTR, backlog health) support decisions without spreadsheet wrangling.
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Migration confidence

Pilot runs surface broken links, fields, and macros before cutover. Post-move verification confirms history, attachments, and permissions are intact.
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Skilled internal owners

Role-based training equips admins and champions to maintain and improve the setup. Admin playbooks and checklists make ongoing changes safe, documented, and repeatable.
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Improvement readiness

Documented standards and metrics make it easy to evolve the setup as teams grow. Regular reviews help identify gaps early and keep tools aligned with changing business needs.
atlassian implementation services partner: process
End-to-end Atlassian delivery process
Discovery & goals
  • We: Clarify outcomes, roles, and constraints; review current instances, data, and policies to shape scope.
  • You: Introduce stakeholders, grant read-only access, share sample projects/spaces and any compliance requirements.
Design & blueprint
  • We: Draft the target architecture (projects/portals/spaces), workflows/fields, permissions, naming, and guardrails.
  • You: Validate the blueprint, confirm priorities and exceptions, and sign off on standards.
Build & integrate
  • We: Configure Jira/JSM/Confluence; set schemes, SLAs, forms, templates; connect SSO/SCIM and key integrations.
  • You: Provide app choices, API keys/test repos, identity provider details, and integration owners.
Migrate / import data
  • We: Run pilot migrations, map fields and links, fix macros, and prepare a timed cutover plan.
  • You: Approve pilot results, schedule blackout windows, and supply exports/source access.
Validate & secure
  • We: Execute UAT with real scenarios; tighten permissions, performance-check, and document rollback steps.
  • You: Supply UAT users and acceptance criteria; confirm go-live readiness and risk tolerances.
Enablement & handover
  • We: Train users/agents/admins, and deliver playbooks and quick guides, along with a post-go-live support window.
  • You: Nominate champions, communicate launch details, and plan refreshers/new-hire onboarding.
how else deviniti can help you
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Get ready Jira instance from project setup to permissions, automations, and dashboards.

Confluence implementation services from an Atlassian Platinum Solution Partner

Make knowledge easy to find and use. We ensure a secure, smooth rollout.

Atlassian Guard implementation for IT and security teams on Atlassian Cloud

Set up Atlassian Guard Standard or Premium with clear security policies and minimal risk.

Launch Atlassian Intelligence with a Platinum Partner

We enable AI features and virtual agents in Jira, JSM, and Confluence.

Teamwork Collection implemented by a Platinum Solution Partner

Unify Jira, Confluence, Loom, and Rovo into one connected workspace.

Contact us about Atlassian implementation services

Book your free consultation with an Atlassian implementation partner

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We will reply in 24 hours with detailed information. Our expert will invite you for a meeting (or e-mail you) to determine the exact scope of your needs.

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Katarzyna Dorosz-Żurkowska

Head of Atlassian Services

Our consultant is at your disposal for any additional questions.

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FAQ about Atlassian implementation services

  • How do I know if we need an Atlassian implementation partner instead of setting it up internally?

    If your teams use Jira, Confluence, or JSM differently (or lack internal admins with cross-tool experience) partnering saves months of trial and error. Deviniti’s experts design and configure your stack to fit how your teams actually work, not just “by the book.” You get a governed setup, working standards, and training, all delivered faster and with less risk.

  • How long does a typical implementation take?

    Most projects go live within 4–8 weeks, depending on complexity. We start with a short discovery phase to scope your goals, then follow a clear delivery track (design → build → validate → enable). Because we use proven blueprints and prebuilt standards, your teams can start working productively much sooner.

  • Can we migrate or consolidate multiple Jira or Confluence instances as part of this?

    Yes. Our cloud migration track covers mapping, pilot testing, and validation to minimize downtime and data loss. We fix broken links, macros, and permissions during the process, so your teams move to a single, clean, and secure environment without surprises.

  • What happens after go-live? Do we get ongoing support?

    Absolutely. Each project includes a hypercare window with admin handover, quick guides, and a backlog for continuous improvement. You’ll also receive role-based training and playbooks so your internal owners can safely evolve the setup over time.

  • How do you tailor the setup to our company’s specific workflows or compliance needs?

    We start with discovery sessions to understand your existing processes, constraints, and policies. Then we build a custom blueprint aligned with your business goals: covering workflows, SLAs, permissions, and integrations. Nothing is generic; every setup is designed to match how your teams actually operate.

  • Do you have security/compliance documentation we can use for vendor due diligence (audits, certifications, privacy)?

    Yes. Deviniti’s Trust Center provides downloadable security and compliance documentation for vendor due diligence, including:

    • ISO/IEC 27001 certificate (ISMS)
    • ISO/IEC 27017 certificate (cloud security controls guidance)
    • SOC 2 Type 1 report
    • Privacy & Security Overview
    • CAIQ Lite – Apps (Cloud Security Alliance questionnaire)
    • Cloud Hosting Locations & Data Residency Options
    • Information Security Policy (AUP)

    For GDPR due diligence, Deviniti provides a Data Processing Agreement (DPA) under GDPR Article 28. As a general rule, personal data processing takes place within the EU/EEA. Where international transfers are necessary, Deviniti uses lawful transfer mechanisms (e.g., EU adequacy decisions and Standard Contractual Clauses) with additional safeguards. For products that support it, you can also choose service delivery exclusively via infrastructure located in the EEA.