Generative AI custom development services

We introduce GenAI to our clients’ organizations whenever their internal teams need a clear GenAI adoption strategy and require advanced implementation expertise.

Generative AI custom development

Our GenAI development expertise


330
IT experts on board
11
awards and recognitions received for our GenAI solutions
292
PLN million revenue generated (FY2023)
236
clients served in custom development

Case studies

Our custom GenAI projects portfolio


Explore real-life examples of successful GenAI projects completed by companies collaborating with us. Discover their experiences and understand why you can trust our expertise.

  • AI Agent

    Solution for Credit Agricole Customer Interactions

    GenAI solution for better customer understanding

    • Message understanding: The system extracts key information from incoming messages. It generates a summary containing purpose and emotional tone.
      Result: 50% faster document processing time
    • Intelligent routing: It passes messages to the right teams. Simple requests are handled automatically for faster resolution.
      Result: 86-95% accuracy of automatic document classification
    • Generating resources: The system can create customized draft replies and snippets. It may format them into PDFs for sending.
      Result: 756 hours of customer service team per month saved for more important task

     

  • MobilCA

    Employee mobile app for daily HR needs

    GenAI solution that optimize work

    • Chat with a bot: employees can ask questions using a friendly chatbot.
      The chatbot has access to a huge knowledge base, so they get answers quickly and easily.
    • Simple onboarding: the app automates the process of onboarding new employees.
    • Better productivity: by automating repetitive tasks, both employees and HR specialists save time for other work-related tasks. 

     

Clients confirming the quality of our work

cresit agricole logo
Santander
Dekra
MetLife logo
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Check out these examples to see how GenAI can be applied across various processes

Sample GenAI use-case

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Automated customer interactions

AI Chatbots, Email Agents, and Query Handling Systems streamline customer support processes.
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Information management

Use GenAI for knowledge bots and documentation analysis.
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Feedback and sentiment analysis

Use GenAI to analyze feedback and sentiments with intelligent forms, summaries, indicators, and suggestions.
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Compliance solutions

Ensure regulatory compliance for KYC (Know Your Customer), KYB (Know Your Business), compliance monitoring, and contract validation.
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Recruitment automation

Optimize your recruitment processes with GenAI for candidate screening, selection, interview facilitation, and analysis.
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Onboarding automation

Simplify onboarding with personalized walkthroughs, checklists, and knowledge bots, ensuring a smooth transition for new hires.

Four steps to success

Deviniti GenAI’s end-to-end development process includes:


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    Ideation & strategy

    Ideation & strategy

    We evaluate your organization’s current state and identify opportunities for GenAI adoption

    We evaluate your organization’s current state and identify opportunities for GenAI adoption

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    Proof of Value (PoV)

    Proof of Value (PoV)

    We set up an initial version of the GenAI solution, that performs real tasks using your data.

    We set up an initial version of the GenAI solution, that performs real tasks using your data.

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    Development & implementation

    Development & implementation

    We create a comprehensive GenAI solution that becomes an integral part of your day-to-day operations.

    We create a comprehensive GenAI solution that becomes an integral part of your day-to-day operations.

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    Support & maintenance

    Support & maintenance

    Our team remains at your disposal to assist you throughout your journey with GenAI.

    Our team remains at your disposal to assist you throughout your journey with GenAI.

Plan your GenAI course with ideas and strategy

We help you discover opportunities to implement GenAI and develop a roadmap.

Evaluation

We assess your organization’s current state to see if it’s ready for GenAI.

Opportunities

Our experts recommend GenAI improvements and optimizations for specific business processes.

Custom roadmap

We outline a roadmap for successful GenAI adoption.

Workshops and hackathons

We hold workshops and hackathons for hands-on learning and analysis.

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GenAI Proof of Value

We set up an initial GenAI solution to validate its potential in your environment.

Low-tisk testing

Proof of Value confirms whether the prototype solves your business problems in a low risk testing environment.

You can evaluate the precision, accuracy, and margin of error of GenAI models.

Single-module prototypes within a week

We prototype initial solutions that perform specific tasks. The solution is based on real data, and we often deliver it within 1 week.

Plan future steps in AI adoption and assess costs and timelines. You may decide on additional use cases, and identify easy wins in the GenAI roadmap.

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Full-scale GenAI solution

Recieve a complete GenAI solution that fits into your daily operations.

Design and development

We design a comprehensive GenAI solution that integrates with your existing workflows and infrastructure.

We introduce your new GenAI solution into your day-to-day business processes and operations at scale.

Implementation and integration

Our team manages the entire integration process, which minimizes technical complexities.

We assist in integrating new data sources into your GenAI solution and developing new features.

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Guiding your GenAI adoption

Receive ongoing support and maintenance to ensure your GenAI solution continues to deliver value.

Training

We provide thorough training for your staff on how to use the GenAI solution effectively.

We understand that questions may arise after initial training. Our team is always ready to support you and help resolve any challenges your staff may face while using the GenAI solution.

Support and maintenance

We conduct regular user tests and interviews with GenAI users. They ensure optimal user experience and satisfaction

Our support extends beyond implementation. We support your organization throughout the entire journey of GenAI adoption.

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testimonial

What our clients say

cresit agricole logo
By automating certain customer interactions, bank employees are provided with a prepared “semi-product”, which enables them to dedicate more time to personalizing and empathizing with customer communication, and thus taking even better care of their needs.
Katarzyna Tomczyk-Czykier
Director of the Innovation and Digitization Division – Retail Banking Credit Agricole Bank Polska

Enquire about Gen AI project

Leave us a message

Contact our consultant

Consultant image

Grzegorz Motriuk

Head of Sales | Application Development

Our consultant is at your disposal from 9 AM to 5 PM CET working days from Monday to Friday for any additional questions.