Dedicated Jira admin support. When you need extra hands and expertise
Full-time, part-time, or just the hours you need. Get certified admin support to keep your Jira environment healthy and up to date.
you can trust our experts
Enterprise-grade support backed by Atlassian certifications
Recognition and expertise:
Double Platinum Partner (Solution and Marketplace)
Finalist for Atlassian Partner of the Year 2024–2025 (Emerging Markets)
Extensive experience with Jira, Confluence, Jira Service Management, and Assets
50+ Atlassian-certified professionals across all key products
Comprehensive support ecosystem:
Full-service offering covering audits, licensing, implementations, migrations, integrations, and custom app development
22,500+ app installations on the Atlassian Marketplace
More than 11 million end users supported globally
tasks expert jira admin can help you with
Tasks a dedicated Jira admin can take over for you
Configuring and maintaining workflows, fields, permissions, and screens
Adjust and create workflows that reflect your team’s real processes.
Make sure permissions and field schemes are consistent and compliant across projects.
Managing user access and security settings
Add, remove, or adjust user access promptly to avoid delays or security risks.
Apply least-privilege principles and maintain clear access policies for compliance readiness.
Cleaning up unused configurations and reducing technical debt
Remove outdated workflows, custom fields, and schemes to improve system performance.
Consolidate duplicate configurations to simplify future maintenance and upgrades.
Creating and maintaining system documentation
Keep all Jira configurations and admin procedures documented in a central location.
Update records after every change so knowledge is never locked in one person’s head.
Managing Marketplace apps and integrations
Install, configure, and maintain apps to extend Jira’s functionality responsibly.
Review existing apps to remove unused licenses and reduce unnecessary costs.
Troubleshooting issues and resolving requests from your teams
Quickly investigate and resolve user-reported problems to keep work moving.
Provide clear communication on resolutions so teams understand changes made.
Providing guidance on Jira best practices and feature use
Advise on how to achieve goals using Jira’s native capabilities before adding complexity.
Suggest improvements to support user adoption and reduce process friction.
Supporting onboarding for new Jira users or admins
Create easy-to-follow guides and onboarding materials tailored to your setup.
Conduct live training sessions to help new users get productive quickly.
expert jira admin onboarding process
How do we bring a Jira admin into your team?
Initial consultation
- We discuss your current Jira admin workload, pain points, and priority tasks.
- You share your environment details so we can match you with the right skill set.
Profile match
- We select a certified Jira administrator experienced in environments like yours.
- You review the admin’s profile to confirm fit before we begin.
Onboarding and access
- We integrate your dedicated admin into your workflows, tools, and communication channels.
- Secure access is set up with the right permissions to start work immediately.
Ongoig support
- Your new admin handles daily, weekly, and ad-hoc tasks as part of your team.
- Requests are tracked and prioritized so nothing falls through the cracks.
Regular check-ins
- Monthly reviews guarantee your admin’s work is delivering measurable value.
- We adjust the scope, hours, or focus areas based on your evolving needs.
expert jira admin pricing
Jira admin outsourcing pricing and engagement models
Part-time or full-time admin
Choose the level of coverage you need, from a few days per month to a fully embedded Jira administrator.
Fixed monthly pool
Pay a predictable monthly fee for a set number of admin hours dedicated to your environment.
Time and materials
Pay only for the hours worked, with transparent tracking and reporting.
contact us about your expert jira admin
Book your free Jira admin consultation
Book a consultation
We will reply in 24 hours with detailed information. Our expert will invite you for a meeting (or e-mail you) to determine the exact scope of your needs.
Call our consultant
Katarzyna Dorosz-Żurkowska
Head of Atlassian Services
Our consultant is at your disposal for any additional questions.