Connect Jira with Microsoft 365 and Teams so updates, approvals, and alerts happen where people already work

We help IT, support, and delivery teams connect Jira to Microsoft tools so work is easier to track, act on, and report on.

Jira Microsoft 365
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Jira with Microsoft 365 & Teams integration delivered by experts


Recognition and expertise:
Double Platinum Partner (Solution and Marketplace)
Finalist for Atlassian Partner of the Year 2024–2025 (Emerging Markets)
Extensive experience with Jira, Confluence, Jira Service Management, and Assets
50+ Atlassian-certified professionals across all key products
Comprehensive support ecosystem:
Full-service offering covering audits, licensing, implementations, migrations, integrations, and custom app development
22,500+ app installations on the Atlassian Marketplace
More than 11 million end users supported globally

Where Jira and Microsoft 365 Work Better Together

Common Jira + Microsoft workflows we set up


Send Jira alerts into Teams
Route issue updates, incident alerts, and service notifications into the right Teams channels.
Help teams respond faster by making important Jira activity visible where people already communicate.
Create and update Jira issues from Teams
Let users raise, comment on, assign, or transition Jira issues without leaving Teams.
Reduce context switching for support, delivery, and engineering teams during daily work.
Connect Jira Service Management with Outlook and Teams
Make it easier to handle requests, approvals, and status updates from Microsoft tools staff already use.
Improve response flow for service teams that rely on email and chat to manage incoming work.
Link Jira work with Microsoft documents
Connect Jira issues to files stored in Word, Excel, PowerPoint, or SharePoint.
Give teams clearer context by keeping related work items and business documents tied together.
Automate handoffs with Power Automate
Set up workflows for approvals, notifications, escalations, and record updates across systems.
Cut down on repetitive admin work and reduce delays caused by manual follow-up.
Set up role-based notifications and governance
Configure access, alerts, and workflow rules based on team role, project, or business need.
Help reduce noise, avoid access problems, and support internal governance or compliance needs.

Jira + Microsoft 365 & Teams integration services benefits

Results teams get from this integration

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Less tool switching

Teams can view, discuss, and act on Jira work inside Microsoft tools they already use every day. This removes friction from daily work and helps people stay focused on the task in front of them.
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Faster response times

Alerts, requests, and blockers reach the right people more quickly through connected workflows. This helps reduce delays in service response, incident handling, and project follow-up.
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Cleaner handoffs

Work moves more clearly between service, engineering, operations, and business teams. Shared updates and linked actions reduce the chance of missed messages or unclear ownership.
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Less manual admin work

Routine actions like approvals, notifications, and issue updates can be automated. Teams spend less time chasing status and more time solving actual problems.
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Better reporting and traceability

Issues, conversations, and supporting documents are easier to follow across systems. This gives managers and auditors a clearer view of what happened, who acted, and when.
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Lower rollout risk

The integration is planned with permissions, governance, and adoption in mind from the start. This helps avoid rework, security gaps, and confusion during rollout.
Jira + Microsoft 365 & Teams integration: the process
How we deliver the integration
Discovery and workflow review
  • We review how your teams use Jira and Microsoft 365 today, and where work gets stuck.
  • You provide current pain points, stakeholders, existing tools, and the workflows that matter most.
Solution design
  • We define the right integration approach, data flow, permissions model, and automation logic.
  • You review the proposed setup, priorities, security needs, and any compliance constraints.
Build and configuration
  • We configure connectors, rules, notifications, issue actions, and workflow steps in a controlled environment.
  • You provide access, test users, and feedback during working review sessions.
Testing and validation
  • We test the agreed workflows end to end to confirm they work as planned before launch.
  • You validate real use cases, confirm expected results, and sign off on readiness.
Rollout and enablement
  • We launch the solution in a practical way, whether all at once or in phases.
  • You get documentation, user guidance, and support for internal rollout communication.
Optimization and support
  • We review usage after go-live and improve workflows based on what teams actually need.
  • You share feedback, adoption signals, and next priorities for future phases.

contact us about Jira Microsoft 365 & Teams integration​ services

Talk with our consultant about Microsoft and Jira integration


Book a consultation

We will reply in 24 hours with detailed information. Our expert will invite you for a meeting (or e-mail you) to determine the exact scope of your needs.

Call our consultant

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Katarzyna Dorosz-Żurkowska

Head of Atlassian Services

Our consultant is at your disposal for any additional questions.

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