ScriptRunner automation and migration to clean up Jira and move custom logic without risk

We help teams review, rewrite, test, and roll out ScriptRunner automations for Jira Cloud or Data Center with clear scope, clean documentation, and fewer surprises.

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you can trust our experts

ScriptRunner automation & migration services from certified specialists

Recognition and expertise:
Double Platinum Partner (Solution and Marketplace)
Finalist for Atlassian Partner of the Year 2024–2025 (Emerging Markets)
Extensive experience with Jira, Confluence, Jira Service Management, and Assets
50+ Atlassian-certified professionals across all key products
Comprehensive support ecosystem:
Full-service offering covering audits, licensing, implementations, migrations, integrations, and custom app development
22,500+ app installations on the Atlassian Marketplace
More than 11 million end users supported globally

what can we help you with?

ScriptRunner jobs we help teams complete

Audit existing ScriptRunner jobs, listeners, post-functions, scheduled jobs, and scripted fields
Find scripts that are no longer used, poorly documented, or too risky to keep.
Show where custom logic overlaps, conflicts, or creates support issues for admins.
Rewrite Server or Data Center scripts for Jira Cloud where direct parity does not exist
Review which scripts can be rebuilt in Cloud and which need a different approach.
Replace unsupported patterns with workable options using ScriptRunner for Cloud, native Jira automation, or process changes.
Migrate ScriptRunner-heavy Jira projects to Cloud or Data Center
Map every script and dependency before migration so nothing important is missed.
Create a clear plan for what will move as-is, what must be rewritten, and what should be retired.
Simplify overbuilt automations so admins can support them without relying on one expert
Reduce script sprawl by removing duplicate logic and combining rules where it makes sense.
Leave behind cleaner, easier-to-manage workflows that internal teams can understand and maintain.
Standardize workflow rules, field logic, and validators across teams, projects, or business units
Align how teams use Jira so approvals, transitions, and required fields work in a consistent way.
Cut down on one-off exceptions that make reporting, support, and governance harder.
Document custom logic so support teams, auditors, and future admins can understand it
Create a usable record of each script’s purpose, trigger, owner, and business impact.
Make future troubleshooting, audits, and handovers easier with clear documentation and decision history.

The value our clients confirm from ScriptRunner

Results teams care about

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No fragile scripts

Reduce the number of scripts that only one person understands or knows how to fix. Make workflow behavior easier to see, manage, and explain across teams.
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A clear migration plan

Give stakeholders a simple view of scope, effort, and decision points before work starts. Lower the chance of last-minute surprises during migration or rollout.
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Faster admin work

Remove repetitive tasks that slow down Jira admins and project owners. Cut back on duplicate automations that create extra work and inconsistent results.
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Better change control

Show who owns each script, what it does, and how it should be tested before changes go live. Make future updates safer with a clear record of logic, dependencies, and approval steps.
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Lower delivery risk

Test critical workflows before launch so issues are found early. Prepare fallback steps so your team can respond quickly if something does not work as planned.
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Easy-to-support Jira setup

Leave your team with cleaner logic, clearer documentation, and fewer support headaches. Help internal admins take over with more confidence and less dependence on outside specialists.
Scriptrunner automation and migration : process
How the work gets done
Review the current setup

We inspect your ScriptRunner estate, Jira workflows, and dependency points so we can see what is business-critical and what is safe to retire.

  • Included: script inventory, workflow review, risk notes, stakeholder interviews.
  • We need from you: admin access, architecture context, and business owners for key workflows.
Map scripts to business needs

We tie each script to the real job it supports so the project is based on outcomes.

  • Included: keep/change/remove matrix, priority ranking, migration complexity view.
  • We need from you: confirmation of must-have workflows and compliance needs.
Design the target approach

We define whether each use case should stay in ScriptRunner, move to native automation, or be rebuilt another way.

  • Included: solution design, effort estimate, assumptions, delivery plan.
  • We need from you: approval on tradeoffs, timeline, and target platform.
Rewrite and test

We build or update the logic, then test it against agreed scenarios before anything goes live.

  • Included: script rewrites, test cases, defect fixes, admin walkthroughs.
  • We need from you: test users, sample data, and sign-off rules.
Roll out in stages

We launch in a controlled way to reduce disruption and catch issues early.

  • Included: deployment support, rollback plan, release notes, hypercare window.
  • We need from you: release window, change approval, and key contacts.
Hand over with documentation

We leave your team with clear records so the setup is easier to run after the project.

  • Included: script register, support notes, ownership map, admin training.
  • We need from you: final reviewers and internal knowledge base location.

Contact us

Let’s talk about ScriptRunner automation and migration

Book a consultation

We will reply in 24 hours with detailed information. Our expert will invite you for a meeting (or e-mail you) to determine the exact scope of your needs.

Call our consultant

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Katarzyna Dorosz-Żurkowska

Head of Atlassian Services

Our consultant is at your disposal for any additional questions.

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FAQ about ScriptRunner automation services

  • Do you work with ScriptRunner for Jira Cloud and ScriptRunner for Jira Data Center?

    Yes. We work with both ScriptRunner for Jira Cloud and ScriptRunner for Jira Data Center. Adaptavist maintains separate products and documentation for each.

  • Can every ScriptRunner script be moved to Cloud as-is?

    No. Not every script can move to Cloud unchanged. Adaptavist’s migration guidance says Cloud does not have the same feature set as Server/Data Center, so some scripts need to be rewritten, replaced, or retired.

  • When should we keep ScriptRunner versus move logic to Jira native automation?

    Keep ScriptRunner when the workflow needs more custom logic than native Jira automation can handle, or when you rely on ScriptRunner-specific features. Move logic to native automation when the rule is simple, easy to support, and does not need custom scripting. That choice usually lowers admin effort over time.

  • How long does a typical setup take?

    It depends on the number of workflows, teams, automations, and integrations involved. A simple setup takes less time than a multi-team service model.

  • How do you reduce risk during migration?

    We reduce risk by reviewing every script first, mapping dependencies, deciding what to keep or change, then testing before rollout. Adaptavist’s migration guidance also points teams to feature differences, rewrite work, alternatives, and admin preparation, which is why we use a staged approach instead of a blind copy-over.

  • Can you document and clean up scripts even if we are not migrating right now?

    Yes. We can audit, document, and simplify your current ScriptRunner setup even if migration is not part of the project. This is often the best first step when scripts have grown over time and no one has a clear view of what is still needed.

  • Do you support post-project admin enablement and handover?

    Yes. We can include admin walkthroughs, documentation, and handover support so your team can manage the setup after launch. Adaptavist also provides product training resources, which supports a structured handover model.

  • Do you have security/compliance documentation we can use for vendor due diligence (audits, certifications, privacy)?

    Yes. Deviniti’s Trust Center provides downloadable security and compliance documentation for vendor due diligence, including:

    • ISO/IEC 27001 certificate (ISMS)
    • ISO/IEC 27017 certificate (cloud security controls guidance)
    • SOC 2 Type 1 report
    • Privacy & Security Overview
    • CAIQ Lite – Apps (Cloud Security Alliance questionnaire)
    • Cloud Hosting Locations & Data Residency Options
    • Information Security Policy (AUP)

    For GDPR due diligence, Deviniti provides a Data Processing Agreement (DPA) under GDPR Article 28. As a general rule, personal data processing takes place within the EU/EEA. Where international transfers are necessary, Deviniti uses lawful transfer mechanisms (e.g., EU adequacy decisions and Standard Contractual Clauses) with additional safeguards. For products that support it, you can also choose service delivery exclusively via infrastructure located in the EEA.