Devinti apps for HR service management in Jira

Manage HR service delivery on one platform.

We provide the tools you need to boost native Jira capabilities.

Simplify HR processes

Bestseller

Extension

for Jira Service Management

Create customized, dynamic forms tailored to specific candidates’ or employees’ cases.
Use dynamic fields and validators to make sure employees provide all the information your HR team needs.
Display additional details on the request view to keep employees informed and reduce the need for follow-up questions.

Queues

for Jira & JSM

Track HR-related requests using cross-project queues visible to HR teams and hiring managers.
Create queue groups and organize them in transparent structures, allowing HR teams to prioritize tasks efficiently without being overwhelmed by clutter.
Decide who can see and manage the cross-project queues.

Bestseller

Issue Templates

for Jira

Use ready-made HR templates, without having to create tickets for each employee manually.
Automatically assign HR-related issues to specific team members or hiring managers.
Generate Jira issues and structures, including complex Epics with subtasks. Populate fields and copy values from parent issues to subtasks.

Theme Extension

for Jira Service Management

Organize the structure of your Employee Portal to ensure it is intuitive and easy to navigate.
Match the Employee Portal with your company’s branding.
Set up dedicated pages for different projects so that candidates or employees can access relevant information effortlessly.
Control who can access your Employee Portal.

Azure AD Attributes Sync

for Jira

Synchronize Jira users with their attributes in Azure Active Directory and display relevant information in issues.
Speed up request resolution by offering additional contact options.
Copy chosen information to custom fields in Jira and use it with automation or third-party apps.

Actions

for Jira Service Management

Allow candidates and employees to edit, remove, or reopen their requests as needed, enhancing self-service options and ensuring the HR team always has the most current information.
Gather employee feedback through surveys available within requests.

Dynamic Forms

for Jira

Create forms with dynamic and customizable fields that will guide your new hires through the entire onboarding process.

HR service management in Jira

Key HR functionalities and use cases of our apps

Create customized recruitment request forms

Tailor recruitment forms with dynamic fields that adapt to candidates’ selections, simplifying the process and ensuring only relevant information is collected.

Keep candidates in the loop

Display SLA (and other additional details) on the request detail view to let candidates know when they can expect contact.

Automate your recruitment processes

Speed up recruitment by automatically populating job posting tasks and assigning them to the right team members. Copy data from parent tasks to subtasks (like interview scheduling) to avoid repetitive manual input.

Create cross-project recruitment queues

Organize recruitment-related tasks and requests in a single, easy-to-navigate queue visible to HR teams and hiring managers, ensuring timely follow-ups and progress tracking.

Improve self-service in your Careers Portal

Allow candidates to update their application information directly in Jira Service Management, reducing back-and-forth communication.

Improve the UX of your Careers Portal

Organize the structure of your Careers Portal to ensure it is intuitive and easy to navigate. Set up dedicated pages for different projects, including those related to recruitment, so that candidates can access relevant information effortlessly.

Recruitment: Simplified candidate tracking and communications

Create customized recruitment request forms

Tailor recruitment forms with dynamic fields that adapt to candidates’ selections, simplifying the process and ensuring only relevant information is collected.
Keep candidates in the loop

Display SLA (and other additional details) on the request detail view to let candidates know when they can expect contact.
Automate your recruitment processes

Speed up recruitment by automatically populating job posting tasks and assigning them to the right team members. Copy data from parent tasks to subtasks (like interview scheduling) to avoid repetitive manual input.
Create cross-project recruitment queues

Organize recruitment-related tasks and requests in a single, easy-to-navigate queue visible to HR teams and hiring managers, ensuring timely follow-ups and progress tracking.
Improve self-service in your Careers Portal

Allow candidates to update their application information directly in Jira Service Management, reducing back-and-forth communication.
Improve the UX of your Careers Portal

Organize the structure of your Careers Portal to ensure it is intuitive and easy to navigate. Set up dedicated pages for different projects, including those related to recruitment, so that candidates can access relevant information effortlessly.

Create all onboarding tasks automatically

Use pre-built onboarding templates to automatically create tasks for equipment requests, access provisioning, and introductions, saving time and ensuring consistency.

Auto-fill Jira tasks for seamless onboarding

Automatically update Jira issue fields for onboarding tasks, such as assigning a mentor or setting up office space, based on the new hire’s role or department to streamline the process for HR.

Manage all onboarding tasks in one place

Track all onboarding tasks in a group of cross-project queues, organized by status and priority, to ensure no steps are missed. Restrict access to HR personnel and hiring managers.

Enhance native JSM queue visibility rules

Let employees access cross-project queues with group-based permissions, overcoming the native limitation of project-based queues visible only to JSM agents and admins. This gives new hires access to relevant queues while minimizing unnecessary information, ensuring they focus on the right issues without being overwhelmed.

Streamline employee portal navigation

Create dedicated onboarding pages within the employee portal, allowing new hires to easily find important information, submit required documents, and track their progress—all in one place, without confusion or delays.

Auto-sync Entra ID with Jira updates

Automatically update the Entra ID user directory with any changes made in Jira, ensuring accurate employee information during onboarding and seamless access management without manual intervention.

Onboarding: Personalized and efficient new hire integration

Create all onboarding tasks automatically

Use pre-built onboarding templates to automatically create tasks for equipment requests, access provisioning, and introductions, saving time and ensuring consistency.
Auto-fill Jira tasks for seamless onboarding

Automatically update Jira issue fields for onboarding tasks, such as assigning a mentor or setting up office space, based on the new hire’s role or department to streamline the process for HR.
Manage all onboarding tasks in one place

Track all onboarding tasks in a group of cross-project queues, organized by status and priority, to ensure no steps are missed. Restrict access to HR personnel and hiring managers.
Enhance native JSM queue visibility rules

Let employees access cross-project queues with group-based permissions, overcoming the native limitation of project-based queues visible only to JSM agents and admins. This gives new hires access to relevant queues while minimizing unnecessary information, ensuring they focus on the right issues without being overwhelmed.
Streamline employee portal navigation

Create dedicated onboarding pages within the employee portal, allowing new hires to easily find important information, submit required documents, and track their progress—all in one place, without confusion or delays.
Auto-sync Entra ID with Jira updates

Automatically update the Entra ID user directory with any changes made in Jira, ensuring accurate employee information during onboarding and seamless access management without manual intervention.

atlassian apps bundled fields extension for jira service management

Reduce back-and-forth communication

Use bundled fields and validators in the Extension for Jira Service Management app to make sure your employees provide the specific information your agents need to resolve their requests.

Speed up HR processes

Allow employees to attach key documents, such as new laptop specifications, directly to their IT or equipment requests—making it easier for HR to process hardware needs quickly and accurately, without back-and-forth communication or missing details.

Tailor forms with dynamic fields

Tailor forms by displaying relevant fields based on selected items. For example, selecting ‘cloud hosting’ shows only cloud-related options, making the process more intuitive and personalized.

Allow request edits for accurate HR data

Let employees edit, close, and reopen their requests, minimizing back-and-forth communication. This ensures HR has the most accurate and up-to-date information to quickly resolve employee issues.

Streamline document management

Let employees securely upload and store key documents—like contracts, certifications, and legal forms—directly in Jira issues, keeping all necessary paperwork organized and accessible for HR teams.

Automate compliance tasks

Set up workflows to ensure that all legal and compliance tasks, such as contract renewals, policy updates, or mandatory trainings, are tracked and completed on time.

Automate performance review cycles

Automatically schedule and assign tasks for performance reviews, set up recurring reminders, and track progress in a centralized queue. Ensure both employees and managers stay on top of deadlines without manual intervention.

Create personalized review forms

Use dynamic forms to collect tailored feedback and performance metrics based on each employee’s role and department, simplifying the review process and ensuring relevant data is captured.

Centralize employee development plans

Track and manage employee development plans within Jira Service Management, linking goals, feedback, and training records. Automatically generate follow-up tasks to support continuous employee growth.

Employee wellbeing: Supporting your team with seamless HR services

Reduce back-and-forth communication

Use bundled fields and validators in the Extension for Jira Service Management app to make sure your employees provide the specific information your agents need to resolve their requests.
Speed up HR processes

Allow employees to attach key documents, such as new laptop specifications, directly to their IT or equipment requests—making it easier for HR to process hardware needs quickly and accurately, without back-and-forth communication or missing details.
Tailor forms with dynamic fields

Tailor forms by displaying relevant fields based on selected items. For example, selecting ‘cloud hosting’ shows only cloud-related options, making the process more intuitive and personalized.
Allow request edits for accurate HR data

Let employees edit, close, and reopen their requests, minimizing back-and-forth communication. This ensures HR has the most accurate and up-to-date information to quickly resolve employee issues.
Streamline document management

Let employees securely upload and store key documents—like contracts, certifications, and legal forms—directly in Jira issues, keeping all necessary paperwork organized and accessible for HR teams.
Automate compliance tasks

Set up workflows to ensure that all legal and compliance tasks, such as contract renewals, policy updates, or mandatory trainings, are tracked and completed on time.
Automate performance review cycles

Automatically schedule and assign tasks for performance reviews, set up recurring reminders, and track progress in a centralized queue. Ensure both employees and managers stay on top of deadlines without manual intervention.
Create personalized review forms

Use dynamic forms to collect tailored feedback and performance metrics based on each employee’s role and department, simplifying the review process and ensuring relevant data is captured.
Centralize employee development plans

Track and manage employee development plans within Jira Service Management, linking goals, feedback, and training records. Automatically generate follow-up tasks to support continuous employee growth.

See how our Atlassian Apps can boost native HR capabilities in Jira

Book a 1-on-1 consultation and we’ll show you how our apps work in action

Simplify HR service management

Create dynamic forms for employee transfers

Create dynamic forms that collect only the necessary information for role or department transfers, ensuring HR teams get all the data they need upfront.

Coordinate employee transfers from one place

Display all transfer-related tasks in one queue accessible by relevant stakeholders across departments, ensuring smooth coordination and visibility.

Auto-generate transfer tasks with templates

Automatically generate all tasks needed for transfers, such as access updates and equipment changes, using templates to avoid manual errors.

Sync employee data between Jira and Microsoft Entra ID

Sync employee details between Jira and Azure Active Directory to keep user information up to date during transfers, reducing manual input and ensuring smooth transitions.

Employee transfer: Seamless role and department transitions

Create dynamic forms for employee transfers

Create dynamic forms that collect only the necessary information for role or department transfers, ensuring HR teams get all the data they need upfront.
Coordinate employee transfers from one place

Display all transfer-related tasks in one queue accessible by relevant stakeholders across departments, ensuring smooth coordination and visibility.
Auto-generate transfer tasks with templates

Automatically generate all tasks needed for transfers, such as access updates and equipment changes, using templates to avoid manual errors.
Sync employee data between Jira and Microsoft Entra ID

Sync employee details between Jira and Azure Active Directory to keep user information up to date during transfers, reducing manual input and ensuring smooth transitions.

Manage assets with ease

Create simple, dynamic forms to handle asset returns during offboarding, reducing manual errors and ensuring all required fields are filled out.

Automate the offboarding process

Use pre-configured offboarding templates to automatically generate the necessary Jira issues (whole epics with subtasks, too), ensuring all exit-related tasks, like access revocation and final payroll processing, are completed.

Improve project visibility

Organize issues from multiple Jira and JSM projects into a single view, making it easier to manage and track offboarding tasks. Create transparent queue groups to help HR prioritize tasks efficiently, and customize visibility so only relevant stakeholders can see and manage cross-project queues, reducing clutter and confusion.

Offboarding: Secure and compliant employee exits

Manage assets with ease

Create simple, dynamic forms to handle asset returns during offboarding, reducing manual errors and ensuring all required fields are filled out.
Automate the offboarding process

Use pre-configured offboarding templates to automatically generate the necessary Jira issues (whole epics with subtasks, too), ensuring all exit-related tasks, like access revocation and final payroll processing, are completed.
Improve project visibility

Organize issues from multiple Jira and JSM projects into a single view, making it easier to manage and track offboarding tasks. Create transparent queue groups to help HR prioritize tasks efficiently, and customize visibility so only relevant stakeholders can see and manage cross-project queues, reducing clutter and confusion.

Get in touch

Schedule a 1:1 consultation

Leave us a message

Michał Żurkowski

Head of Sales | Atlassian

Our consultant is available to assist you Monday through Friday, from 9 AM to 5 PM CET. Feel free to reach out with any questions.

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Devinti apps for HR service management in Jira

Manage HR service delivery on one platform.

Our apps supporting HR service management in Jira

HR service management in Jira