Working on requests without updated information can be extremely ineffective for service desk agents and frustrating for customers. As we strive to facilitate workflows, our aim is to make every Customer Portal experience functional. That’s why now we provide users with more Actions!
With Actions for Jira Service Management you can truly move your Customer Portal to the highest level of usability! Design multiple Edit forms which can be precisely adjusted to customers’ needs and allow users of your Customer Portal to edit their requests easily and efficiently.
- Creating multiple Edit forms which are used by your customers for editing requests on the Customer Portal.
- Managing Edit forms by determining their content, edit permissions and visibility on the Customer Portal.
- Adding and customizing internal comments which present editing details.
Get the app
If you are interested in purchasing our app, find Actions Cloud for Jira Service Management on the Atlassian Marketplace or contact our Sales Department at firstname.lastname@example.org.
Are you looking for more solutions to improve the daily work of your team? Discover other apps from Deviniti.