Learn how to manage the settings of Request actions.
Before you start, log in as a user with Jira Administrators project permissions. For more information, see Atlassian documentation.
The Actions for JSM app enables you to easily manage the created Request actions and adjust their settings to the needs of your Customer Portal’s users.
After adding your Request action, you can see it on the Request actions’ management view. The view presents all added Request actions and enables you to:
If you have Jira Administrators global permissions, you can also access Request actions
You can check and compare the configuration of several Request actions simultaneously.
To close the view with details of the selected Request action’s configuration, use the expand arrow icon next to the particular Request action’s name.
If you have Jira Administrators global permissions, you can also access Request actions
To learn more about Request action’s configuration, see the Creating and Configuring Request actions section.
If you have Jira Administrators global permissions, you can also access Request actions
When the toggle is turned on, your Request action is displayed on the Customer Portal, allowing customers to edit their requests using it.
You can enable the visibility of more than one Request action on the Customer Portal, so users can edit their requests using several Request actions and precisely update requests.
If you have Jira Administrators global permissions, you can also access Request actions
When the toggle is turned off, customers cannot edit their requests using this Request action.
If you have Jira Administrators global permissions, you can also access Request actions
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