Learn more about displaying and updating Azure Active Directory attributes in Jira custom fields
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Azure AD Attributes Sync for Jira allows you to synchronize user details from Azure Active Directory with Jira custom fields. This way, you can display Azure Active Directory information on the Issue View and build further processes based on that data.
What is more, the synchronization allows you to copy the user’s line manager from Azure Active Directory into a custom field, for example as the request approver, or display the Manager attribute in our Azure Active Directory Panel on the Issue Context. In order to make use of those features, you’ll need to map Azure Active Directory attributes to a custom field.
Azure AD Attributes Sync for Jira displays Azure Active Directory user data in a custom field in several formats, depending on your synchronization settings. Here is what they look like in the issue view (scroll down to read the descriptions):
In order to display the data in a proper table you need to change the field’s format to Wiki Style Renderer. Here is a short guide on how to change it:
Remember to always add the custom field to both the Create issue and the Edit issue screen. Otherwise, the synchronization won’t work.
The data from Azure Active Directory is getting synchronized after following events:
Refresh the browser session to make sure that the synchronization took place.
Not every change made to an issue results in Azure Active Directory synchronization. For example, there will be no data updates after adding comments or attachments. Only changing values of the fields triggers an update.
If you can’t find the answer you need in our documentation, raise a support request.