Learn how to display Azure Active Directory attributes in the Issue View and Request Details View
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With Azure AD Attributes Sync for Jira, you can create configurations of Azure Active Directory attributes displayed in your Jira project. You can display them either in the Issue View, or in the Request Details View, for users from the following fields:
You need to create a separate attribute configuration for each user field in a view.
In case you have Issue Security Level configured in your project, make sure to include atlassian-addons-project-access project role in it.
Navigate to Project settings > Apps > Azure AD Attributes Sync for Jira.
Click Add configuration.
In the What do you want to show panel:
a. select the field for which you want to display user attributes from Azure Active Directory.
b. select the Issue View or the Request Details View.
c. select the Azure Active Directory attributes which you want to display.
d. optionally: click toggle to display the management hierarchy (this applies only if you’ve chosen to display the Manager attribute).
e. optionally: change the generated configuration name, which will be used as the name of the panel displaying Azure Active Directory attributes.
Click Save.
The configuration of Azure Active Directory attributes for the selected user field is saved. It is visible in Your configurations under its target view. The complete list of attributes is visible in the Issue details view panel of your Jira tickets.
Below, you can see how this configuration of Azure AD attributes panel looks on the Issue Details View:
You can edit, copy, delete, and expand a selected configuration, view, or all configurations to see what Azure Active Directory attributes are displayed.
If you have multiple configurations for one view, their order in Your Configurations determines the order in which they will be displayed. You can rearrange it with a drag-and-drop.
Click through the live demo to see how to configure the side panel.
Azure AD Attributes Sync for Jira may not always display correctly on the Issue Details View panel. Below is a list of potential app messages and their meanings.
You’ll find out more about Azure Active Directory attributes supported by the Azure AD Attributes Sync for Jira app in the next chapter-Supported Azure AD attributes.
If you can’t find the answer you need in our documentation, raise a support request.
