App page
Azure AD Attributes for Jira
Azure AD Attributes for Jira
Documentation
FAQ
Release notes
Last updated Oct 12, 2024

The Copy Data Post Function: Use Case and Key Benefits

Read an example scenario of how the Copy data post function can be applied in practice and learn about the benefits of using it in your daily work.

Improving HR Onboarding in Jira

Below is an example scenario of using the Copy data post function in the company’s daily work.
You’ll learn about the current process of maintaining data in Azure AD and Jira. Also, you’ll understand how the process can be improved with the Copy data post function.

Context

In this scenario, your company has just hired a new employee, Adele Vance, as a customer service representative. The HR team uses Jira to track onboarding tasks, ensuring that new hires are set up with everything they need.

The current process: Before implementing the Copy data post function, the HR team manually entered employee details into Jira every time a new hire was onboarded. This included information like their job title, department, manager, and company email address. The manual process was time-consuming and prone to errors, leading to delays in onboarding and data inconsistencies between Azure AD and Jira.

The new process

By integrating the Copy data post function into the Jira workflow the HR process becomes facilitated.

The new process flow: To understand the influence of the Copy data post function on the onboarding tasks, read the steps below.

Steps:

  1. Adding new hire details in Azure AD/Jira:
    • When the employee is hired, the IT team adds their details to Azure AD. This includes information such as their job title, department, manager, and company email.
  2. Creating Jira onboarding ticket:
    • The HR team creates a new Jira issue in the Employee Onboarding project.
  3. Triggering Copy data post function:
    • When the HR team creates the Jira issue, the Copy data post function is automatically triggered.
    • The post function retrieves the new hire’s details (for example, Adele’s department, manager, job title, and email) from Azure AD. The data is populated into appropriate custom fields in the Jira issue.

Result: The data exchange process between Azure AD and Jira speeds up the onboarding process and reduces the risk of mistakes.

Quick guide

Click through the live demo to view the process described above.

Key Benefits of the Copy Data Post Function

Below is a list of benefits resulting from implementing the Copy data post function in daily work with Jira and Azure AD.

Benefits
The post function reduces the time HR spends on onboarding tasks because it automates the process of retrieving employee information from Azure AD.
It ensures that data in Jira is consistent with the data in Azure AD.
The post function is integrated into Jira workflows, ensuring that data is automatically copied over as part of the issue creation process or issue transition.
With manager and department information automatically copied, teams immediately know who the new hire reports to and their role.
The post function can be used across multiple Jira projects, allowing for consistency in HR work across departments.
When user data in Azure AD changes (for example, due to promotion), these updates are automatically reflected in Jira once the post function is triggered.
An easy onboarding process creates a positive first impression for new employees.
Note

Go to the Copying Azure AD data to Jira workflow to read more information about this post function.

Need help?

If you can’t find the answer you need in our documentation, raise a support request.