Apps documentation
Azure AD Attributes for Jira
Azure AD Attributes for Jira
Documentation
FAQ
Release notes
Last updated Mar 7, 2022

Matching users

Learn how to match users between Jira and Azure Active Directory

Matching occurs automatically each time data from Azure AD is to be displayed in Jira. Azure AD Attributes for Jira lets you select Jira and Azure AD attributes as bases for creating a match.

Note

To display Azure AD data for a Jira user, the value of their selected Jira attribute needs to be the same as the value of their selected Azure AD attribute. A match is created, and data from their Azure AD account is displayed in Jira.

Available attributes

Jira attributes

You can select the following Jira attributes:

  • Display name
  • Email address

Azure AD attributes

You can select the following Azure AD attributes:

  1. Name
  2. Full name (consisting of concatenated first name and last name)
  3. User name (UPN)
  4. Email address
  5. Alternate email
Jira Active Directory integration with Azure AD Attributes - Selecting Azure AD attributes to be matched with Jira attributes
Azure AD Attributes for Jira - Selecting Azure AD attributes to be matched with Jira attributes
Note
For more information on UPN in Azure AD, see Azure documentation.

Matching users by email in Azure AD

Steps

To match a user’s Jira email with their Azure AD alternate email:

  1. In Azure, navigate to Azure Active Directory > Users.

  2. Select a user and click Edit.

    Jira Active Directory integration with Azure AD Attributes - Matching users by email in Azure AD
    Azure AD Attributes for Jira - Matching users by email in Azure AD

  3. Scroll down to reach the Alternate email field and click Edit.

    Jira Active Directory integration with Azure AD Attributes - Matching users by email in Azure AD
    Azure AD Attributes for Jira - Matching users by email in Azure AD

  4. Click Add.

  5. Type in the user’s Jira email as Alternate email.

  6. Click Update.

    Jira Active Directory integration with Azure AD Attributes - Matching users by email in Azure AD
    Azure AD Attributes for Jira - Matching users by email in Azure AD

Result

The user’s Jira email is set as Azure alternate email attribute.

Jira Active Directory integration with Azure AD Attributes - Matching users by email in Azure AD
Azure AD Attributes for Jira - Matching users by email in Azure AD
Note

During matching of a Jira attribute with Azure AD Full name, the Jira attribute is split into two stings at the first space. Then, the fist string is compared with Azure AD First name, and the second string is compared with Azure AD Last name. To create a match, both strings need to be the same as their respective Azure AD attributes.

Matching users in Jira

Steps

To configure matching of users:

  1. In Jira, navigate to Jira settings > Apps.
  2. In the Azure AD Attributes section, click Configuration.
  3. Go to the Matching tab.
  4. Select Jira attribute.
  5. Select Azure AD attribute you want to be compared with the selected Jira attribute during matching.
  6. Click Save
Jira Active Directory integration with Azure AD Attributes - Configuring Matching
Azure AD Attributes for Jira - Configuring Matching

Result

During matching, the selected Jira attribute of a user will be compared with the selected Azure AD attribute. If they are the same, a match will be created and the user’s Azure AD data will be displayed in Jira.

Note

You can check if a specific Azure AD attribute values is assigned to any users in Azure AD. Under Matching test, type a value of the Azure AD attribute configured in Matching Configuration.

Jira Active Directory integration with Azure AD Attributes - Matching Test
Azure AD Attributes for Jira - Matching Test
Need help?

If you can’t find the answer you need in our documentation, raise a support request.