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Azure AD Attributes for Jira
Azure AD Attributes for Jira
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Last updated Oct 2, 2024

Supported Azure Active Directory attributes

This chapter provides more information about the Azure Active Directory attributes supported in the application

You can display the following Azure Active Directory attributes in Jira custom fields:

  • Account enabled
  • Age group
  • Business phone
  • City
  • Company name
  • Consent provided for minor
  • Country or region
  • Created date time
  • Deletion date
  • Department
  • Devices (Enabled, Name, Activity, Compliant, Join type, OS, MDM, Registered, Version)
  • Display name
  • Employee ID
  • Employee hire date
  • External user state
  • External user state change date time
  • Fax number
  • First name
  • Job title
  • Last name
  • Legal age group classification
  • Licenses (Products, State, Services, Assignment path)
  • Email
  • Mail nickname
  • Manager
  • Mobile phone
  • Object ID
  • Office location
  • Other emails
  • SAM accountName
  • Sponsors
  • State or province
  • Street address
  • Usage location
  • User principal name (UPN)
  • User type
  • ZIP or postal code
  • Extension attributes 1-15 (For more information about additional Extension attributes, click here )

Hierarchy of the management

You can display the hierarchy of the management (if you choose to display the Manager attribute) to find out who’s the manager of a particular user’s manager. Up to 3 levels of management in hierarchy can be displayed.

Jira Active Directory integration with Azure AD Attributes - Displaying Azure AD attributes in the Jira issue view
Azure AD Attributes for Jira - Displaying Azure AD attributes in the Jira issue view
Note

Remember, that you can display either the hierarchy structure or the Manager attribute itself - but not both at the same time.

Licenses and Devices attributes support

The Licenses and Devices attributes permit users to show their company’s equipment and software license details. This, for example, enables the management to determine which devices and software belong to each user.

Example

User A has requested a new work computer. The ticket goes to User B for approval. User B checks the Devices attribute in the Azure panel to decide. They notice that User A already has four laptops assigned to them. User B knows that User A doesn’t need another computer, so they can immediately reject the request.

Info

Check the Microsoft documentation to learn how to assign licenses and register devices in the Azure AD portal.

Licenses and Devices display in Jira

The Licenses and Devices attributes can be displayed:

Groups and Roles attributes support

Warning

The administrator must add the Read all directory RBAC settings (RoleManagement.Read.Directory) permission to Azure Active Directory to display Groups and Roles. Read more about the Azure Active Directory permissions required by the Azure AD Attributes Sync for Jira app.

You can make your Jira environment even more informative by displaying users’ roles and the groups they belong to. Adding the Roles and Groups provides your team with even more valuable information to keep everyone in the loop and ensure your team works together effectively.

The supported attributes are:

Groups:

  • Object Id
  • Name
  • Email
  • Membership type
  • Type

Roles:

  • Name
  • Description

Groups and Roles display in Jira

The Groups and Roles attributes can be displayed:

Tip

Note that you can select multiple attributes of the same type from different attribute sets, such as Email (User properties) and Email (Groups).

Below, you’ll find a clickable guide on how to add Groups and Roles to the Issue details view.

External user state change date time attribute support

The attribute displays the date of the last change to the external user invitation’s status.

Example

An organization admin invited an external user to join the organization’s internal directory. In Jira, the attribute displays the date and time of the last status change to the external user’s invitation. In the case of a newly invited external user, it’s the date of sending the invitation.
See our FAQ page to learn about the date and time format display.

External user state change date time display in Jira

The External user state change date time attribute can be displayed:

Sponsors attribute support

Using the Sponsors attribute can enhance project management, accountability and communication flow. It ensures that external collaborators, users and groups are effectively managed, improving overall project execution and security. A Sponsor can be an individual user or a group.

Example

An external user is invited to company A’s Azure AD directory, and an internal user X is assigned as their Sponsor.
The Sponsors attribute (user X) is displayed on the Issue Panel, so any tasks assigned to the external user display the user X as their Sponsor, providing a clear line of responsibility and communication.

Steps to manage the Sponsors attribute in Azure AD

Here are the steps to manage the Sponsors attribute in Azure AD:

  1. In Azure AD, browse to Users and select the desired user’s name to open their profile.
  2. Click Edit properties at the top of the page.
    The Sponsors attribute
    Adding the Sponsors attribute
  3. Go to Job Information.
  4. Click Add Sponsors.
    The Sponsors attribute
    Adding the Sponsors attribute
  5. In the newly opened window, select the user or group who should be the Sponsor.
  6. Click Select.
    The Sponsors attribute
    Adding the Sponsors attribute
  7. Click Save.
  8. Click Edit next to the Sponsor’s name if you want to add or remove sponsors.
    The Sponsors attribute
    Adding the Sponsors attribute

Result

The Sponsors attribute has been updated for the specific user.

The Sponsors attribute: Result
The Sponsors attribute: Result

Sponsors display in Jira

Note
  • You can only map individual users, not groups, as Sponsors to the User picker (multiple users) field.
    If you attempt to map users as Sponsors to the User picker (multiple users) field and the app doesn’t find a match in Jira for one of the users, that specific user won’t be displayed as a value of the Sponsors attribute.
  • You can map users and groups as Sponsors to all Text field types (multi-line, single-line, read-only).

The Sponsors attribute can be displayed:

Note

Currently, the app doesn’t support mapping the Sponsors attribute to User picker (single user) Jira custom field.

Tip

Please refer to the Microsoft documentation to learn more about the Sponsors attribute.

Need help?

If you can’t find the answer you need in our documentation, raise a support request.