Updating Azure AD data in the workflow
Discover the Copy data from Azure post function
You can choose to update Azure AD attributes upon a certain workflow transition.
If a request requires an approval, you can set up the post function to automatically populate the name of the requestor’s line manager in the ticket.
Configure post function
Steps
Here is how to configure the Copy data from Azure post function:
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Navigate to Project settings > Workflows.
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Select the workflow you’d like to use and click Edit > Diagram.
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Click on the transition upon which the Azure AD data should be updated.
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Open the Post functions settings and click Add post function.
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Select the Copy data from Azure post function.
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Click Add.
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Select the custom field that should be updated.
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Select Azure AD attributes to copy data from.
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Select whose data should be updated.
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Save the configuration.
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Click Add.
You can select multiple attributes for text fields, but only one attribute for a User Picker (single user).
Remember to always add the custom field to both the Create issue and the Edit issue screen. Otherwise, the synchronization won’t work.
Result
Every time an issue passes the chosen transition, Azure AD data gets updated.
If you can’t find the answer you need in our documentation, raise a support request.
