Learn how to update user’s attributes in Azure Active Directory using data from Jira fields
You can update user properties in Azure Active Directory directly from the Jira issues. This way, you can let users self-report changes in their data (such as office address, phone number, surname, or position change) and update them automatically in
Active Directory, reducing the Azure Active Directory admin overload.
As is the case of all post-functions, this one also can be combined with validators and conditions, allowing you to secure the whole process by, for example, requiring Manager approval before executing the change.
Here is how to configure the Azure AD Sync-Update user’s attributes in Azure AD post function:
Choose the Jira field that will be the information source.
Pick Azure AD attributes that will be updated with the data from the selected Jira field.
To learn more about the types of available custom fields, see the Displaying Azure AD Data in a custom field chapter.
Also, you can choose the option to automatically add an internal comment on the Jira issue informing about the success or failure of the update by activating the toggle bar.
Click Add.
Post functions activate during an issue status change, so to trigger the Update user’s attributes post function, change the status of a task according to your post function configuration.
If you don’t fill out the information on the Jira issue you want to update in Azure Active Directory, the attribute will be overwritten with an empty value. For example, if you leave the field Address empty in the Jira ticket, the corresponding value in Azure Active Directory will be overwritten with an empty value. To avoid this, set the fields used in the post function as required.
Click through the live demo to see how to set up the post function.
Supported user fields:
Text fields and Single select fields can be mapped to attributes that are collections, for example, Other emails, using semicolons. They separate the values in a Jira field, meaning Azure Active Directory treats them as individual elements in a given attribute.
Supported Azure AD attributes:
If you can’t find the answer you need in our documentation, raise a support request.