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Extension for Jira Service Management provides extensive customization of Help Center to boost customer satisfaction.

Extension for Jira Service Management lets you:

• Raise request form efficiency by configuring dynamic fields for each request type.
• Set conditions to dynamically display request form fields based on previous input.
• Set validators defining which fields are required and what information is necessary.
• Swiftly copy dynamic fields from the current request type or a different one.
• Create Bundled Fields - Custom Fields consisting of numerous sub-fields, which let you avoid clutter in request forms.
• Design the layout of subfields in a Bundled Field for optimal clarity and user convenience.
• Add Bundled Fields to selected request forms to make them user-friendly and intuitive.
• Display additional information in Request Details View, such as SLAs, attachments, assignee details, and related issues.
• Determine what is displayed in Request Details View for which request type and Jira group.