Bundled Fields Overview

Create bundles consisting of subfields to boost form efficiency

With the Bundled Fields feature you can combine request form fields that carry related information into custom bundles.

A bundle is a set of subfields. It lets you display numerous fields without creating a separate custom field for each one of them. You can design the layout of subfields in a bundle, e.g. by grouping fields into columns. As a result, request forms can deliver condensed, structured input to your Support Team, helping everyone avoid informational clutter.

Bundled Fields enables you to organize request forms into thematic sections. This option, along with custom layout of subfields, makes request forms more user-friendly, intuitive, and efficient.

For instructions explaining how to configure Bundled Fields globally, see Global Configuration.

For instructions explaining how to configure Bundled Fields in a project, see Project Configuration.

For an overview of Bundled Fields in request forms, see Display Bundled Fields.