Apps documentation
Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

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FAQ
Release notes
Last updated Dec 22, 2020

Bundled Fields

The Bundled Fields feature lets you create bundles consisting of sub-fields to boost form efficiency

With Bundled Fields, you can collect request form fields that carry related information into custom bundles. A bundle is a set of sub-fields. It lets you display numerous fields without creating a separate custom field for each one of them.

Moreover, you can design the layout of sub-fields in a bundle, for example, by grouping fields into columns. It shortens the request form and delivers condensed, structured input to your Support Team, helping everyone avoid informational clutter.

With Bundled Fields, you can organize request forms into thematic sections. This, along with custom layout of sub-fields, makes request forms more user-friendly, intuitive, and efficient.

Bundled Fields are configured both globally and in project settings.


For instructions to configure Bundle Fields globally, see Global Configuration.

For instructions to configure Bundle Fields in a project, see Project Configuration.

For overview of Bundled Fields in request forms, see Bundled Fields in a Dynamic Request Form.