This section explains how to copy Dynamic Fields with configurations
To make the process of creating Dynamic Forms fast and straightforward, Extension for Jira Service Management lets you copy the configuration of a non-dynamic field and transfer it to the section with the fields that are dynamic. You can also copy Dynamic Fields and their configurations (Conditions and Validators) to be transferred between different Dynamic Forms.
As any change in a request type is automatically saved and visible on the Customer Portal, we recommend to keep request forms Hidden from portal while modifying them.
There are two ways to copy non-dynamic fields from the Fields Defined in Request Type section into Dynamic Fields within one request type.
The previously non-dynamic fields defined in the request type are now dynamic.
The previously non-dynamic fields defined in the request type are now dynamic.
In Project Settings > Customer form extension > Dynamic Fields, go to the desired request type and click Copy fields with configuration.
Select from another Dynamic Form. A dialog box window appears.
Select a request type from the drop down list.
Dynamic Fields and their configurations are copied into the currently edited Dynamic Form.
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