Copy Dynamic Fields

Learn how to copy Dynamic Fields with configurations.

To make the process of creating Dynamic Forms fast and straightforward, you can copy the configuration of a non-dynamic field and transfer it to the section with the fields that are dynamic. You can also copy the existing Dynamic Fields and their configurations (Conditions and Validators) to be transferred between different Dynamic Forms.

Copy configuration of non-dynamic field

There are two methods to copy non-dynamic fields from the Fields Defined in Request Type section and transfer it to the Dynamic Fields section within one request type.

Using the Copy fields with the configuration button

Steps

1. In Space settings > Apps > Extension for Jira Service Management > Customer form extension > Dynamic Fields, go to the desired request type and click Copy fields with configuration.
2. Select from this request type. A dialog box window appears.
   

   

3. Select fields that you want to copy and click Copy.
   

   

4. To avoid duplication, remove the non-dynamic field from the Fields Defined in Request Type section.

Result

The previously non-dynamic fields defined in the request type are now dynamic.

Using the Copy icon

Steps

1. Select a field from the Fields Defined in Request Type section.
2. Click the copy icon next to the selected field.
   

   

3. To avoid duplication, remove the non-dynamic one from the Fields Defined in Request Type section.

Result

The previously non-dynamic fields defined in the request type are now dynamic.

Copy configuration from different Dynamic Form

Steps

1. In Space settings > Apps > Extension for Jira Service Management > Customer form extension > Dynamic Fields, go to the desired request type and click Copy fields with configuration.

2. Select from another Dynamic Form. A dialog box window appears.
   

   

3. Select a request type from the drop down list.

Result

Dynamic Fields and their configurations are copied into the currently edited Dynamic Form.