Learn how to create a form that displays fields dynamically.
Due to ongoing platform improvements, certain views presented in documentation may not fully reflect the latest in-app changes. We’re actively updating our content to match the new experience.
To create an interactive form that displays fields dynamically and guides users through the process of raising requests, access the configuration view, select a request type, add fields to be displayed dynamically and set the form’s configurations.
To access the view that allows for the configuration of Dynamic Forms, navigate to Project settings > Apps > Customer form extension.
Once you access the Customer form extension view, you’ll notice that request types are grouped into those With Dynamic Fields and Without Dynamic Fields. As soon as the first dynamic field is added to a particular request type, this request type switches the group to With Dynamic Fields. If you delete the dynamic field configuration, the request type appears in the Without Dynamic Fields group.
Before you start configuring settings, consider the following:
Once you access the configuration, you can select a request type and configure Dynamic Fields. To learn details about settings, check respective chapters:
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