Dynamic Fields in team-managed projects

Learn how to use Dynamic Fields in team-managed projects

The important difference between company and team-managed projects is that in team-managed projects, there is no configuration of screens and all the fields can be directly assigned to each request type. Moreover, in team-managed projects, it is only possible to create new fields while custom fields already existing in Jira cannot be used. However, your previously created Dynamic Fields can be still be accessed through project settings.

Adding Dynamic Fields to request types

You can use both the existing fields in the request type and your already created Bundled Fields to make them available as Dynamic Fields.

Adding existing fields as Dynamic Fields

Steps

1. Go to Service project settings.

   

2. On the left sidebar, click Request types.

   

3. Select your request type and drag the desired fields to the HIDE FIELDS BELOW section.
4. Click Save changes.

   

5. On the left sidebar, click Apps.

   

6. Click Customer form extension.
7. In the Dynamic Fields section, add the dragged fields from the Add a new field dropdown.

   

Result

The fields are added to Dynamic Forms and can be further edited.

Adding Bundled Fields as Dynamic Fields

Steps

1. Go to Service project settings.

   

2. Go to Apps > Issue view extension.

   

3. Turn on the toggle next to the issue type you want to add Bundled Fields to.

   

4. In the Dynamic Fields section, add the dragged fields from the Add a new field dropdown.

Result

The Bundled Field is automatically added as Dynamic Field and can be further edited.