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Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

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Server/Data Center

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Last updated Mar 27, 2023

Display Attachments

Customize Request Details View to display attachments

With Extension for Jira Service Management you can display attachments in a dedicated panel in Request Details View for selected request types.

Note
  • The size limit for attachment files in a dynamically displayed Attachment field is 512MB. You can’t add multiple attachment files of total size larger than 512MB or a single attachment file of size exceeding the limit.
  • The panel with attachments can list only the attachments added as public comments. The maximum number of files displayed on the list is 150.
  • The default number of displayed attachments is 10. To display more attachments, select Show more at the bottom of the list.

Steps

To configure display of attachments:

  1. Go to Project settings.
  2. Click Request details extension.
  3. In Show attachments, select the request types for which you want to display attachments.

Tip
If you want to show attachments for every request type, select Apply to all.
Extension for Jira Service Management - Attachments in Request types
Extension for Jira Service Management - Attachments in Request types

The configuration is saved automatically.

Result

The attachments panel is displayed in Request Details View for the selected request types.

Example

The Attachments panel visible in Request Details View.

Extension for Jira Service Management - Attachments in Request Details View
Extension for Jira Service Management - Attachments in Request Details View
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