Release notes

Last updated Sep 9, 2026

Release notes

Note

The Atlassian Marketplace always shows the release notes for the current version alongside what’s provided in this documentation.

10 Sep, 2026

Features

Added User synchronization (Add Jira groups to Organization) functionality that simplifies user management. Now, instead of managing memberships manually, select the Jira groups and an existing organization, and the app keeps their members aligned automatically, either on a schedule you define or on demand.

Improvements

Technical improvements introduced.

3 Sep, 2026

Fixes

Technical changes introduced.

31 Aug, 2026

Features

Added automated migration path for the Dynamic Forms and Bundled Fields functionalities. From now on, you can use Atlassian’s Jira Cloud Migration Assistant to automatically migrate app data related to key configurations, including Request Details View, Dynamic Forms, and Bundled Fields, cutting down manual effort and making the move to Cloud much easier.

25 Aug, 2026

Features

Added Visibility configuration in Dynamic Fields which allows you to restrict selected options of a field to chosen Jira groups, so that a Customer Portal user sees a restricted option only if they belong to at least one of the assigned groups.

Improvements

Minor improvements affecting the Assets objects fields.

17 Aug, 2026

Features

Introduced new validation option. Dynamic Fields can now be set as required only for selected Jira groups.

Improvements

Minor technical improvements added.

5 Aug, 2026

Improvements

Minor technical improvements introduced.

Fixes

Fixed problems with displaying Assets objects in Dynamic Forms presented on the Customer Portal.

15 Jul, 2026

Fixes

Fixed problem with displaying attachments panel in Request Details View.
Fixed issue with using Bundled Fields search.
Date & Time displayed in the Additional fields panel are now working correctly.
Other minor bugfixes.

8 Jul, 2026

Improvements

Minor usability and design improvements affecting the app’s usage.

Fixes

Technical improvements related to Assets and Request Details View.

24 Jun, 2026

Improvements

Minor usability and technical changes related to the app configuration.

10 Jun, 2026

Improvements

Minor technical and design improvements that don’t affect the app’s usage.

26 May, 2026

Features

Added support for the automated migration path for the Request Details View functionality. Working together with the official Jira Migration Assistant, the app now automatically transfers your Request Details View settings, saving significant time, reducing manual effort, and ensuring a smooth transition to Cloud.

13 May, 2026

Features

Added possibility to show parent-child relationships in Request Details View on the Customer Portal.

Improvements

Minor technical improvements that don’t affect the app’s usage.

Fixes

Fixed problem with the bundledFieldValueIsNotEmpty JQL function.

5 May, 2026

Improvements

Minor technical and design improvements affecting the app’s usability.

16 Apr, 2026

Improvements

Improved usability of Customer form fields and Additional fields in Work item view.
Added possibility to use Jira workflow post function, entitled Extension for JSM - Issue Created, that allows for proper Dynamic Forms and Bundled Fields synchronization.
Support for the Watchers field in Request Details View.

8 Apr, 2026

Features

Support for the Parent field. From now on it’s possible to display data from the Parent field directly in Request Details View on the Customer Portal.

Improvements

Minor technical and design improvements affecting the app’s usability.

Fixes

Fixed problems with downloading attachments by the Portal users.

26 Mar, 2026

Improvements

Minor technical improvements that don’t affect the app’s usage.

Fixes

The Labels field used in Dynamic Forms is now showing labels values properly.
Fixed problem with the Assets objects field displaying incorrect data.

17 Mar, 2026

Improvements

Technical improvements related to platform change implementation.

16 Mar, 2026

Improvements

Technical changes that don’t affect the app’s usage.

Fixes

Fixed problem with configuring API token with a custom e-mail address.
Issue with unnecessary mandatory fields in Dynamic Forms have been fixed.

14 Mar, 2026

Improvements

Added new JQL search experience and a dedicated Bundled Fields Search view that allows you to make all new work items with Bundled Fields instantly searchable and to run a synchronization ensuring that your historical data complies with the new search experience.

3 Mar, 2026

Improvements

Technical changes that don’t affect the app’s usage.

Fixes

Fixed problem with translations affecting texts displayed in Request Details View.

19 Feb, 2026

Improvements

The app now displays the name of the specific user who added an attachment in the request’s comments.

Fixes

Fixed problem with displaying translations of Request Details View.

10 Feb, 2026

Improvements

From now on, the app remembers your preference regarding the visibility of the Customer form fields panel.
Minor technical improvements.

9 Feb, 2026

Improvements

Attachments in requests are now added as Extension for Jira Service Management instead of a particular user.
Other technical improvements that don’t affect the app’s usage.

Fixes

Fixed problem with upload failure of attachments with special characters.
Fixed problem with using the app with Theme Extension for Jira Service Management.

26 Jan, 2026

Fixes

Fixed problem with displaying Customer form fields in work item view.

21 Jan, 2026

Improvements

Layout change of the Customer Portal request view: Customer form fields including Dynamic Fields and Bundled Fields are now displayed above the native Jira fields.
Minor design changes to Customer form extension, Issue view extension and Request details extension display in Space settings.
Minor design changes to Request Details View display on the Customer Portal.
Technical changes that don’t affect the app’s usage.

Fixes

Fixed problem with Assets objects field displaying incorrect data.

19 Dec, 2025

Improvements

Minor design improvements to AQL settings, Get started, Global settings, Bundled Fields, and Request details extension.
Technical changes that don’t influence the app’s usage.

5 Dec, 2025

Improvements

Minor design changes that don’t influence the app’s usage.

Fixes

Field condition related to the Assets objects field generates problems with displaying fields dynamically.

25 Nov, 2025

Features

Added possibility to display field help as icon in Dynamic Forms.

Improvements

Technical changes that don’t influence the app’s usage.

19 Nov, 2025

Fixes

Problems with automatic app synchronization affecting the Assets objects configurations.

17 Nov, 2025

Features

Added possibility to automatically hide empty subfields included in the Bundled Field visible to users.
Added possibility to manage editing of Bundled Fields in Issue View.
Support for object type’s label related to Assets objects in AQL Filter Issue Scope.

Improvements

Technical changes that don’t influence the app’s usage.

4 Nov, 2025

Improvements

Technical changes that don’t influence the app’s usage.

Fixes

Problems with using Assets objects fields in Dynamic Forms.

24 Oct, 2025

Fixes

Using Request Details View in team-managed projects generates errors.

22 Oct, 2025

Improvements

Platform change implementation.
Improved Assets API configuration.
Minor improvements to Assets objects configurations in Dynamic Forms.
Minor improvements to Number fields in Bundled fields.

Fixes

Problems with opening issue links while using Request Details View.
Adding the Attachment field to Dynamic Forms generates problems with proper form display.
Other minor bugfixes.

29 Sep, 2025

Improvements

Platform enhancements and security updates affecting the Assets API configuration.

Fixes

Accessing Request Details View generates errors.
Problems with displaying attachments in Request Details View.

26 Aug, 2025

Fixes

Incorrect display of fields on requests that contain Dynamic Fields or Bundled Fields.

28 Jul, 2025

Fixes

Incorrect display of Bundled Fields data presented in multiline text subfields on Issue View.
Problems with displaying texts properly by using Customer form fields.
Deleting the Checkbox subfield options in Bundled Fields generates errors.
Using Hide fields makes saving changes in Customer form fields delayed.

10 Jul, 2025

Improvements

Improved usability of the Assets API view.
Updates to the Discover Deviniti Apps view.
Technical changes not affecting the app’s usage.

Fixes

Problems with the Regex validator that makes fields mandatory.
Minor bugfixes.

9 Jun, 2025

Improvements

Technical improvements.

Fixes

Accessing requests raised through the Customer Portal generates errors.

20 May, 2025

Improvements

Minor improvements.

16 May, 2025

Features

Support for Filter issue scope (AQL) settings in Assets objects custom fields configured as Dynamic Fields.
Possibility to display data related to Assets in Request Details View.

Improvements

Minor technical improvements.

Fixes

Problems with setting validation rules for the Cascading select field.
Time zone changes aren’t respected by the Date Time Picker field.
Minor bugfixes.

29 Apr, 2025

Improvements

Technical changes that don’t influence the app’s usage.

17 Apr, 2025

Improvements

Minor technical improvements.

11 Apr, 2025

Improvements

Added the Discover Deviniti Apps view.

28 Mar, 2025

Improvements

Improved usability of displaying fields’ values in Request Details View.
Technical changes that don’t influence the app’s usage.

7 Mar, 2025

Improvements

Technical improvements that don’t influence the app’s usage.

26 Feb, 2025

Improvements

Minor technical improvements.

13 Feb, 2025

Improvements

Technical improvements that don’t influence the app’s usage.

Fixes

Problems with translations set for Dynamic Fields.
Other minor bugfixes.

9 Jan, 2025

Features

The possibility to set Regular Expressions as field validators.

Improvements

Technical improvements that don’t influence the app’s usage.

28 Oct, 2024

Improvements

Optimized app performance.
Improved usability of Dynamic Fields configured as required.
Minor changes affecting the Number field displayed in Request Details View.

Fixes

Minor bugfixes.

17 Sep, 2024

Improvements

Technical improvements that affect application performance.
Minor updates of Global settings.

Fixes

Deleting Bundled Fields in request forms generates errors.
Problems with displaying texts in requests visible to the Customer Portal users.
Other minor bugfixes.

15 Jul, 2024

Improvements

Improvements affecting the app performance.

Fixes

Problems with using markdown and HTML in the Field Help texts of Dynamic Fields.
Other minor bugfixes.

15 May, 2024

Improvements

Enhanced application stability through code optimization.
Addressed issues related to incorrect code formatting and syntax errors.
Improved efficiency of the User picker field.
Updated code to improve the app maintenance.

28 Mar, 2024

Features

The possibility to restrict fields’ visibility to specific Jira groups.

1 Mar, 2024

Improvements

Added logic for the fields visibility options based on Jira groups.

2 Feb, 2024

Improvements

Minor improvements.

29 Jan, 2024

Improvements

Enabling the Theme Extension app development team to work on compatibility with Extension for Jira Service Management.

23 Jan, 2024

Fixes

Problems with request types in which the configuration of Dynamic Forms was deleted.

28 Dec, 2023

Improvements

The What’s new feature which notifies the app users who have just launched a released version of Extension for Jira Service Management about new available functionalities.

Fixes

Minor bugfixes.

14 Dec, 2023

Improvements

Minor improvements.

Fixes

Minor bugfixes.

29 Nov, 2023

Improvements

Minor improvements.

Fixes

Minor bugfixes.

10 Oct, 2023

Improvements

The possibility to manage usage statistics collection.

Fixes

Minor bugfixes.

25 Sept, 2023

Improvements

Compatibility with Theme Extension for Jira Service Management.

13 Sept, 2023

Improvements

Minor improvements.

Fixes

Performance issues.

1 Sept, 2023

Fixes

Loading the Dynamic Forms configuration with more than 500 fields generates problems.

2 Aug, 2023

Fixes

Problems with Bundled Fields editing after the latest release.

17 Jul, 2023

Improvements

Support for the Assets custom field.

25 Apr, 2023

Improvements

Minor improvements.

Fixes

Minor bugfixes.

12 Apr, 2023

Improvements

Issue status color standardization.
Support for the SLA Due Date Centric format.
Other minor improvements.

Fixes

Incorrect formatting and validation of the Date Time Picker field in Dynamic Forms.
Problems with group names validation, visibility and formatting in Request Details Configuration.
Problems with “Status name to show customer”.
Other minor bugfixes.

28 Feb, 2023

Improvements

Migration from group names to group IDs.

20 Dec, 2022

Improvements

Improved applications logs.
The Settings page is easier to find.

Fixes

Minor bugfixes.

13 Oct, 2022

Improvement

The Get started page has been added.

Fixes

Minor bugfixes.

28 Mar, 2022

Fixes

Conditional logic doesn’t work when a Priority field is added to a dynamic form.

24 Feb, 2022

Fixes

Using the URL field in Dynamic Forms displays the value [object object] on the customer portal instead of the link entered there.
The Priority field in Dynamic Forms doesn’t work when the options are translated.

17 Jan, 2022

Fixes

Incorrect validation when creating a request, when there is a subfield configured as required in the Bundled Field.
For a date-time subfield, when it has a default value, our app sends the wrong date format - as a result, it is not possible to edit the value of such Bundled Field on the issue in the service project.
After changing the Bundled Field configuration, when editing an issue that had the previous configuration, the error “Error during saving Bundled Field value” is displayed.
If we put an apostrophe in the Display Name column of the Dynamic Forms configuration, after refreshing the page, the apostrophe changes to & # 39;

22 Dec, 2021

Security improvements.

Fixes

If on the issue are more than 50 fields, the values are not properly shown in the Customer form fields section.

7 Dec, 2021

Fixes

Dynamic fields are not displayed on the request details view in next-gen (team-managed) projects.
After inserting the link in the text area custom field, the wrong URL is displayed.
Dynamic Forms: The value of system fields does not change dynamically when edited on issue in the service project.
Customer Form Fields panel does not show value when ticket is not created via Customer Portal.