Apps documentation
Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

Guides
FAQ
Release notes
Last updated Feb 11, 2019

Overview

This section introduces Request Details View customization capabilities provided by Extension for Jira Service Management.

Extension for Jira Service Management lets you customize Request Details View by displaying fields with additional information about requests and their resolution. This gives customer more context about what’s being done with their requests and show them that you value their time and satisfaction.

With Extension for Jira Service Management, you can display the following fields in Request Details View:

Warning

Do not delete the atlassian-addons-project-access technical user either from project, or global permissions. The technical user is necessary to ensure that Extension for Jira Service Management runs smoothly.