This section introduces the customization capabilities of Request Details View.
You can customize Request Details View to show additional fields with information relevant to resolving requests. This added visibility improves transparency, builds trust, and highlights your commitment to customer satisfaction.
By using the app, you can display the following information in Request Details View:
The same set of information to be displayed is available by using the team-managed spaces.
Due to ongoing platform improvements, certain views presented in documentation may not fully reflect the latest in-app changes. We’re actively updating our content to match the new experience.
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