Apps documentation
Issue Templates for Jira
Cloud Server/Data Center
Issue Templates for Jira

Cloud

Server/Data Center

Guides
FAQ
Last updated Mar 20, 2018

Add field Template to the Create issue screen

This page provides information on feature which allows user to create issue from template defined using Issue Templates for Jira Cloud app.

Steps

To add field Template to the Create issue screen:

  1. Click + icon on the global sidebar.
    The Create issue dialog box appears.

  2. Click Configure fields.

    Issue Templates for Jira Cloud: create issue screen - configure fields
    Create issue screen - configure fields

  3. If you do not have Template field to choose from in custom fields, tap the Where is my field? link.

    Issue Templates for Jira Cloud: create issue screen - configure fields
    Create issue screen - configure fields

  4. Click the drop-down list and find Template item or write “Template” in the text field.

    Issue Templates for Jira Cloud: configure fields
    Configure fields

    Note

    Field Template can be added to the Create issue screen also directly in Project Settings in tab Screens.

  5. Now Template field have to be added to the ‘Project Key: Scrum Default Issue Screen’. To do this click Project Key: Scrum Default Issue Screen' Screen configuration link.

    Issue Templates for Jira Cloud: configure fields
    Configure fields

    New page Configure Screen will appear.

  6. On the bottom of the Field Tab list there is a text field where write or find Template. When the item appears pn the list you can change its position by drag and drop.

    Issue Templates for Jira Cloud: adding field Templates to Create issue screen
    Adding field Templates to Create issue screen

  7. Come back to the previous page and click Close link.

    Issue Templates for Jira Cloud: configure fields
    Configure fields

    The Create issue dialog box appears again.

  8. Click Configure fields.

  9. Select Custom link.

  10. Find Template item and select the checkbox.

Issue Templates for Jira Cloud: adding field Templates to Create issue screen
Adding field Templates to Create issue screen

Result

Field Template is added to the Create issue screen.

Warning

This way of creating issue from template is limited. For example dynamic variables and form automatic fill feature does not work here. We recommend using Create from template Button.

Need help?

If you can’t find the answer you need in our documentation, raise a support request*.

*Include as much information as possible to help our support team resolve your issue faster.