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Issue Templates for Jira
Cloud Server/Data Center
Issue Templates for Jira

Cloud

Server/Data Center

Documentation
FAQ
Release notes
Migration to Cloud
Last updated Oct 22, 2024

FAQ

Configuration

How to benefit from multiple template repositories?

Is it possible to configure default template for a particular request type?

Can I turn off a template?

What happens to my templates if I change a repository from global to local?

How can I migrate my old repository into the new, multi-repository system?

Troubleshooting

When should I use multiple repositories and when should I use one global repository?

Has the order of creating issues from a template changed?

Which issue type will be used to create an issue from my template?

Why I can’t see template’s sub-tasks in issue created from template?

How can I see which scopes are used in particular template?

Why a form doesn’t fill automatically after selecting a template?

Do Dynamic Variables work with sub-tasks?

Error {“errorMessages”:“The value ‘TEMP’ does not exist for the field ‘project’.”,“No issues have a parent epic with key or name ‘TEMP-12’”,“warningMessages”:[]}

Where can I find Issue type Id?

My template doesn’t work on the customer portal, why?

Which fields should be included in scope?

Which fields can be copied?

How can I get access to Template’s repository?

I have enabled the automatically enable isssues as templates option, but my subtasks don’t turn into templates.

Pricing

How does Cloud app pricing work?

How do I determine my cloud pricing?

Do you offer academic, community, or open-source licenses?

Can I extend my free trial?