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Issue Templates for Jira
Cloud Server/Data Center
Issue Templates for Jira

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Last updated Sep 20, 2021

Manage templates

This page provides information how to manage your templates.

You can manage your templates at any time. Simply navigate to Templates Repository > Project settings > Issue Templates and open Manage templates tab.

Note
The same template’s settings are available on template’s issue view.

Edit

If you want to reconfigure a template, click the pencil icon. The configuration dialog opens up.

Jira user story template
Manage Templates

You can change following data:

a. in General tab:

  • Template name
  • Make template selectable
  • Scopes
  • Copy Subtasks
    Issue Templates for Jira Cloud: Manage Templates
    Manage Templates

b. in Availability tab:

  • Limit the usage of the template to selected projects
    Issue Templates for Jira Cloud: Manage Templates
    Manage Templates

Delete

You can remove the template by clicking the trash icon. Options from Template select field will be cleared in every issue created from that template. To preserve values in Template fields disable template instead of deleting it.

Disable a template

If you don’t use the template anymore, you can switch it off. This operation is reversible and does not delete values in issues already created from that template.

There are two ways to disable the template:

  1. By Availability settings - leave the Availability select empty, so that the template is unavailable in all projects
    Issue Templates for Jira Cloud: Manage Templates
    Manage Templates
  2. By Use as a template toggle - simply switch it off to disable the template. The panel with template settings will collapse and corresponding option will disappear from the Template select field. Switching on the toggle will bring back the configuration.
    Issue Templates for Jira Cloud: Manage Templates
    Manage Templates

Need help?

If you can’t find the answer you need in our documentation, raise a support request*.

*Include as much information as possible to help our support team resolve your issue faster.