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Issue Templates for Jira
Cloud Server/Data Center
Issue Templates for Jira

Cloud

Server/Data Center

Documentation
FAQ
Release notes
Migration to Cloud
Last updated Oct 22, 2024

Manage templates

This page provides information how to manage your templates.

You can manage your templates at any time. Simply navigate to Templates Repository > Project settings > Issue Templates and open Manage templates tab.

Note
The same template’s settings are available on template’s issue view.

Edit

If you want to reconfigure a template, click the pencil icon. The configuration dialog opens up.

Jira user story template
Manage Templates

You can change following data:

a. in General tab:

  • Template name
  • Make template selectable
  • Scopes
  • Copy Subtasks
    Issue Templates for Jira Cloud: Manage Templates
    Manage Templates

b. in Availability tab:

  • Limit the usage of the template to selected projects
    Issue Templates for Jira Cloud: Manage Templates
    Manage Templates

Clone template

You can clone a template easily by clicking the Clone icon. This feature creates an exact copy of this template and its structure in the same repository. It will also copy variables, scope and availability settings.

Once you click the Clone button, you can select one of the following options:

  • Don’t copy any issue links
  • Copy linked issues
  • Recreate linked issues
    Issue Templates for Jira Cloud: Manage Templates
    Manage Templates

Delete template

You can delete a template by clicking the trash icon. If you want to completely remove the template you need to delete the original issue that served as a template. Options from the Template select field will be cleared in every issue created from that template.

Issue Templates for Jira Cloud: Manage Templates
Manage Templates

If you suspect that you might need this template in the future you can simply disable it to preserve it instead of deleting it. See the section below for details.

Disable template

If you don’t use the template anymore, you can switch it off. This operation is reversible and does not delete values in issues already created from that template.

There are two ways to disable the template:

  1. Availability settings - leave the Availability select empty, so that the template is unavailable in all projects
    Issue Templates for Jira Cloud: Manage Templates
    Manage Templates
  2. Use as a template toggle - simply switch it off to disable the template. The panel with template settings will collapse and corresponding option will disappear from the Template select field. Switching on the toggle will bring back the configuration.
    Issue Templates for Jira Cloud: Manage Templates
    Manage Templates

Need help?

If you can’t find the answer you need in our documentation, raise a support request*.

*Include as much information as possible to help our support team resolve your issue faster.