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Issue Templates for Jira
Cloud Server/Data Center
Issue Templates for Jira


Server/Data Center

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Last updated Sep 20, 2021

Old view vs. new view

This chapter provides information about possible errors occurring in dynamic variables in the new issue view.

With introduction of the new issue view, defining dynamic variables may be tricky. The main disadvantage is that the new editor omits or adds extra characters like [, {, that are crucial for dynamic variables to work. For example [variable] becomes \[variable].

If you notice that your variables are not replaced correctly, switch to the old issue view and remove/add extra slashes (or other characters) in your placeholders.

Make sure your field is added to Template fields. Dynamic variables are parsed and replaced only in fields added to the scope.