Issue Template for Jira offers two ways to monitor the usage of your templates.
There is a simplified method that is limited to the last five usages of a specific template and offers basic information. You can find it once you open your template and click Usage reports.
This feature is available to users of the Advanced edition of the Issue Templates app.
In the Advanced Edition of Issue Templates for Jira, you gain access to Template Reports, a way to track and analyze how your templates are used across spaces.
With Template Reports, you can see:
Flexible filters let you refine the report by date ranges, repositories, or template keys, giving you precise insights into template adoption and effectiveness.
This feature empowers administrators and space leads to monitor template performance, identify which templates bring the most value, and ensure consistent usage across teams. By turning templates into measurable assets, Template Reports help organizations improve efficiency and continuously optimize their processes.
To access template reports, make sure you have the advanced edition and simply select Template Reports from the sidebar.
Due to the transformation of app environment template reports are available from March 2025 onwards.