Reports

Issue Template for Jira offers two ways to monitor the usage of your templates.

Basic usage report

There is a simplified method that is limited to the last five usages of a specific template and offers basic information. You can find it once you open your template and click Usage reports.

Advanced template report

In the Advanced Edition of Issue Templates for Jira, you gain access to Template Reports, a way to track and analyze how your templates are used across spaces.

With Template Reports, you can see:

• Last usage date for each template.
• Work items created from a specific template, with full traceability.
• Usage trends over time, showing how many work items were created on which dates.

Flexible filters let you refine the report by date ranges, repositories, or template keys, giving you precise insights into template adoption and effectiveness.

This feature empowers administrators and space leads to monitor template performance, identify which templates bring the most value, and ensure consistent usage across teams. By turning templates into measurable assets, Template Reports help organizations improve efficiency and continuously optimize their processes.

To access template reports, make sure you have the advanced edition and simply select Template Reports from the sidebar.

Event log

The Event log provides a detailed history of template usage and execution in Issue Templates for Jira. You can monitor when templates were applied, track errors, and review configuration-related events. This feature helps administrators troubleshoot issues, audit template usage, and ensure templates are working as expected.

Each log entry includes key information such as:

• Status
• Event type
• Date and time
• Template and space
• Work item key
• User
• Summary or message

1. Navigate to Jira Settings → Marketplace apps → Issue Templates For Jira → Event log.
2. You can filter the log by date range, status, event type, template, space, or work item key to quickly find relevant entries.
3. The log also supports search and export to CSV for further analysis.
4. Older log entries are stored in the Archive tab.

Tip

You may expand each entry for details.