Apps documentation
Issue Templates for Jira
Cloud Server/Data Center
Issue Templates for Jira


Server/Data Center

Last updated Mar 20, 2018


This page provides information about a Repository - Jira Project to store templates.

Template’s repository is designed to store all templates. To ensure the proper performance of repository, creating issues from templates in this project has been blocked.

There are no technical limitations according to Template’s repository project type. However, if you have an active Jira Software license our app will automatically suggest Software project type (Create new option). Software projects are recommended in case of using epics and stories (proper issue types and fields are added to project and screens from the beginning). In Business project type you have to take some actions before using all issue types and fields (you have to configure them manually).


To configure Templates repository project:

  1. Go to the Jira settings > Apps > Configuration in the Issue Templates for Jira section.

  2. Go to the Repository tab.


    Templates are regular Jira issue so they need to be created under some Jira project. It should be project only for templates. Remember not to place there other issues.

    Issue Templates for Jira Cloud: Repository

  3. You have two options here. You can:
    a. Select existing project: To select the repository from existing projects, simply click on the list and choose your project. That’s it - saving is automatic.
    b. Create a new project: Click Create new and create your Templates repository project.

  4. Click the link to go directly to your Templates repository project.


    If project is changed in configuration, data related to templates configuration are cleared. All the issues (templates) stored under that project will be untouched. Only settings like name, scope and Copy Sub-task flag will be lost. You will probably have to set those again to make the templates visible again.

    Need help?
    If you can’t find the answer you need in our documentation, raise a support request*.

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