Issue Templates for Jira doesn’t store or process user personal data outside the Atlassian Cloud platform. All data is handled through Atlassian infrastructure and APIs in accordance with Atlassian security standards.
The app participates in the Runs on Atlassian program, meaning it uses only Atlassian hosted compute and storage and follows Atlassian data residency controls. Issue Templates for Jira is also part of the Cloud Fortified program, which ensures the app meets Atlassian requirements for reliability, security, and operational standards.
As a result, user information remains within the Atlassian Cloud environment and is protected by Atlassian’s platform level security controls.