- Get started
- About
- Glossary
- First steps
- Migration to Cloud
- Integrations points
- Create issue from template
- Recreate issue
- Apply template
- Apply template post function
- Legacy automation action
- Template custom field on issue create screen
- Apply template via issue property
- Configuration
- Repository
- Template's configuration
- Using templates
- Copy Epic
- Copy links and linked issues
- Copy Subtasks
- Copy Initiatives
- Default templates
- Using Variables
- Static variables
- Dynamic variables
- Smart defaults
- Basics
- Smart issues
- Smart users
- Smart dates
- Smart project
- How to use smart defaults
- Security
- Security statement
- App permissions
Last updated Sep 20, 2021
Security Statement
Data retention
There are no data from Jira site that are stored on app’s server. The only record that is stored on the app’s server is the installation details received during installation process, which is common for all Connect apps (apps for Jira Cloud).
User Data
There are no personal data that are stored by the ITC app.
Personal data received by /rest/api/2/user may be processed. This includes:
- display name of the user
- locale
- time zone and email address - only if the user allows it in his account settings
Above data may be processed in order to edit issue and fill in that data in issues fields, e.g. description.
Sub-processors
Data is processed by the app hosted on Heroku in US region. Data is transferred using secure protocols, i.e SSL. We also use Papertrail (Cloud-based log management), which is also located in US.
