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Issue Templates for Jira
Cloud Server/Data Center
Issue Templates for Jira

Cloud

Server/Data Center

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Migration to Cloud
Last updated May 26, 2025

Smart defaults

This chapter provides basic information about Smart defaults used in templates.

Smart Defaults are configurable template fields that automatically calculate and fill in values using smart expressions at the moment an issue is created, enabling automation and dynamic data population.

With Smart Defaults you can calculate the field’s value at the time when an issue is created from the template.

You can, for instance, configure a template that would automate the process of:

  • filling the starting date.
  • setting a deadline.
  • setting a reporter and assigning an issue to a specific role or person.
  • creating a label.
  • setting a version.
  • preparing a timeline for complex tasks with multiple steps or link an epic with smart defaults.

Try live demo:

Info

Smart defaults overwrite Template scope.

Configure Smart Defaults

You can configure Smart Defaults directly in your template settings.

  1. Open a template in a repository and click Edit settings. In the configuration you can manage Smart Defaults.
    Issue Templates for Jira Cloud: Template Configuration
    Template Configuration
  2. Click +Add Field to add and configure smart defaults.
    Issue Templates for Jira Cloud: Template Configuration
    Template Configuration
Example

In this case Smart Defaults were added to two fields:

  1. Due date - this rule will copy a date from the Start date of the issue that has been created and add five business days establishing a due date.
  2. Assignee - this rule will automatically assign the issue to the person who has created it.
Info

This is a simple method of configuring Smart Defaults. You can also switch to the Advanced method.

Use cases

See how to use this feature on real life examples: