In this scenario we will show you how to set up a basic one-way synchronization between two JIRA Cloud instances:

• Jira A
• Jira B

The correct configuration order is presented below. Some actions need to be done in sequence.

1. Connection Jira A setup

• Go to Jira Administration > Apps > ISSUE SYNC > Configuration
• Click +Add a connection button
• Fill the form with Name and Remote URL of Jira B

  

• Click Create button
• Local Authentication Key has been generated for this connection

  

2. Connection Jira B setup

• Go to Jira Administration > Apps > ISSUE SYNC > Configuration
• Click +Add a connection button
• Fill the form with Name, Remote URL of Jira A and set Remote Authentication Key with Local Authentication Key from Jira A

  

• Click Create button
• Local Authentication Key has been generated for this connection

3. Connection Jira A setup - update

• Click Edit link on Connection A
• Set Remote Authentication Key with Local Authentication Key from Jira B
• Click Save button

Synchronization configuration (optional) To speed up configuration exchange between Jira instances:

• Click Synchronize configuration link on Connection A

  

• Sync status of the connection changes to IN SYNC

  

4. Contract Jira A setup

• Click Contracts tab
• Click +Add new contract link in Connection A section

  

• Set Contract name

  

• Click Save button
• Click +Create button in Create/Update triggers section
• Set Trigger name. Select Project Name and Issue type to determine issues synchronized from Jira A

  

• Click Create button

Create trigger

• Click +Create button in Create/Update triggers section
• Set Trigger name. Select Project Name and Issue type to determine issues synchronized from Jira A

  

• Click Create button

5. Contract Jira B setup

• Click Contracts tab
• Click +Add new contract link in Connection B section
• Set Contract name

  

• Click Save button
• Click +Add link in Remote Contract field

  

• Select Contract A
• Click Incoming Configuration tab
• Click +Create button in Issue incoming mapping section
• Set Project Name and Issue Type to determine which issues will be synchronized. Select the trigger created in JIRA A in Remote triggers field

  

• Click Create button

Incoming mapping setup

• Click Incoming Configuration tab
• Click +Create button in Issue incoming mapping section
• Set Project Name and Issue Type to determine which issues will be synchronized. Select the trigger created in JIRA A in Remote triggers field

  

• Click Create button

Exposed fields configuration

• Click Edit button in Exposed fields to receive section
• Click +Add link
• Select Local field and set Exposed Field name (used in Jira A as a label)

  

• Click +Add button
• Perform addition operation for every field, that should be exposed to Jira A

  

• Click Save button

6. Contract Jira A & Jira B binding

• Click +Add link in Remote Contract field
• Select Contract A

7. Fields to send configuration

• Click Edit button in Fields to send section
• Click +Add link
• Select Local field and Remote Field name, that should be synchronized

  

  Click +Add button
• Perform addition operation for every field, that should be sent to Jira B

  

• Click Save button

Trigger Config

• Click +Add link in On which Jira event trigger create field
• Select issue_created from the list
• Click +Add link in On which Jira event trigger update field
• Select issue_updated from the list

  

8. Enable Contract A & B

• Click Contracts tab
• Click Enable