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Issue SYNC for Jira Cloud
Introduction
Architecture & Versions
Development
Migration path
Issue SYNC for Jira Cloud
Introduction
Architecture & Versions
Development
Migration path
Last updated Nov 19, 2024

About

Issue Sync - Synchronization for Jira Cloud allows for real-time, two-way issue synchronization between different Jira projects and instances keeping issue data aligned, reducing miscommunication, monitoring data visibility and facilitating collaboration between different organizations or departments.

Features

Info

Deviniti’s Rovo Assistant provides access to a virtual assistant that helps you with configuration, installation, and troubleshooting, enabling quicker and faster navigation through documentation. See Deviniti’s Rovo Assistant documentation or find it on the Atlassian Marketplace for more information.

The app supports a high level of customization to fit specific use cases and workflows. You can personalize the field mappings, status mappings, and rules to control what data is shared or restricted to fit your specific needs. It has various privacy and access control features, ensuring only authorized users can view and edit the synchronized issues. You can set up automatic triggers based on specific events or field changes, reducing manual updates. The app facilitates tracking logs of all sync activities, which is useful for monitoring and debugging.

See what Issue Sync - Synchronization for Jira Cloud has to offer:

Entirely supported synchronization of issue

  • Fields
  • Comments
  • Attachments
  • Workflows synchronization
  • Subtasks

Supplementary features like:

  • Mapping issue types, projects and fields
  • Showing remote issue status
  • Creating remote issue on demand
  • Synchronizing issues that met conditions (JQL)

Advanced communication options

  • One-way & two-way mode
  • Jira: Core, Service Management, Software
  • DC <-> Cloud
  • DC <-> DC
  • Cloud <-> Cloud
  • Push & pull (Behind Firewall, Proxy, Internal Network scenarios), when communicating to Jira DC
  • Internal Jira issues connection
  • Broadcast to many Jira instances

Security

  • Support for Jira native permissions
  • No admin user exchange
  • Sync only what is configured
  • Hide original field and workflow names

Some product characteristics:

  • Support Jira REST API
  • Compatible between major versions to improve maintenance
  • All Jira events can trigger synchronization
  • Changes made on behalf of Technical User - (separate User Directories)
  • Sophisticated Diagnostic with Alerts and Logs Browser, where you can track all creation and updates of issues

Get the app

If you are interested in purchasing our app, find Issue Sync- Synchronization for Jira on the Atlassian Marketplace or contact our Sales Department at atlassian@devinti.com.