Connection

To create new Connection you will need to select:

One of bond Jira Cloud instance

Provide ServiceNow URL and administrator’s credentials

Admin Account Permissions

Required permissions for Admin account when configuring a connection:

Table	Permission	Reason
sys_db_object	read	showing list of tables for synchronization is scope configuration
sys_script	read, create, delete	managing business rules that trigger events on synchronized tables
sys_dictionary	read	showing list of columns for synchronization, field mapping action

If credentials are valid, new connection will show on the list.

You can change ServiceNow credentials by clicking pen icon on the Connection.

If you press Connection box itself you will be able to setup Configuration Items (see the next step).