- Installation
- Prerequisites
- Marketplace app
- Register an IssueSYNC Account
- IssueSYNC Account Management
- Configuration
- Connection
- Configuration Items
- Scope
- ServiceNow Query
- Service Account Permissions
- Actions
- Run & Test
Last updated Oct 1, 2020
Service Account Permissions
Required permissions for service account when configuring a Scope:
Table and operations | Permission | Reason |
---|---|---|
synchronized table (with parent task table) | read, write | required for data synchronization of the selected table |
sys_dictionary | read | required for data synchronization |
sys_user | read | required for searching users by name, email |
sys_choice | read | required for searching options in select fields |
comments, work notes, attachments for synchronized table | read, write | required for data synchronization |