Apps documentation
My Requests Extension for Jira Service Management
Cloud Server/Data Center
My Requests Extension for Jira Service Management

Cloud

Server/Data Center

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Last updated Apr 26, 2021

Comparison table

My Requests Extension for Jira Service Management is a complete tool for managing requests. Here’s how it looks when compared to the native Jira Requests page.

Jira Service Management My Requests Extension
Configuration
Configuring available columns (administrator) Yes Yes
Configuring displayed columns (customer) Yes Yes
Fields available (columns)
Type Yes Yes
Reference Yes Yes
Summary Yes Yes
Status Yes Yes
Service project Yes Yes
Requester Yes Yes
Created Date Yes Yes
Updated Date Yes Yes
Due Date Yes Yes
Assignee Yes Yes
Priority Yes Yes
Fields available (criteria)
Status (Open / Closed categories) Yes Yes (expandable with detailed statuses by enabling Criteria)
Created By Yes Yes
Request Type Yes Yes
Searcher
Reference Yes Yes
Summary Yes Yes
Description Yes Yes
Comments Yes No
Requests Table
Number of displayed requests No Yes
Paging Yes Yes
Column sorting Yes (except Type, Status, Service Project) Yes (except Type)
Approvals page Not applicable Not applicable
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