Learn how to unlock the full potential of Assets.
The Assets API tab enables you to configure your connection with the app. The connection is necessary to use Assets together with My Requests Extension when setting Assets custom field as Filtering criteria.
To access Assets in Jira Service Management it’s required to upgrade to the Premium plan. Learn about upgrading your plan to Premium.
You can establish the connection with the app by using your Atlassian account credentials:
API tokens serve for authentication and they allow you to securely work with the app. The tokens can be generated from your Atlassian account. You can use your generated token by applying the copy and paste options.
To find out how to create and manage API tokens, see Atlassian documentation.
Before you start establishing connection, make sure you’re using the latest version of the My Requests Extension app. To update the app to the latest version manually:
If you have problems with establishing the app connection, you’ll see the Error label under the Connection status section. The connection with the app can’t be established if you’ve introduced wrong credentials or your token’s already expired. Check your credentials and try again.
The introduced email and API token are verified. If your credentials are correct, the connection is established and you can use Assets together with My Requests Extension.
You can terminate the connection with the app by disconnecting the API token.
By terminating your connection with the Assets API you won’t be able to use the My Requests Extension app with Assets as Filtering criteria.
Your app connection is terminated. You can establish a new connection by providing your API token and email address later.
