App page
My Requests Extension for Jira Service Management
Cloud Server/Data Center
My Requests Extension for Jira Service Management

Cloud

Server/Data Center

Documentation
FAQ
Release notes
Migration path
Last updated Oct 1, 2024

First steps

Learn your way around My Requests Extension right after installation.

Warning

Before you start, log in as a user with the Jira Administrators global permission.

Once you’ve installed the app, you need to access its configuration panel. From there you can change all the settings and permissions to fully customize your Requests page.

Accessing configuration

Steps

  1. Go to Apps > Manage your apps.
  2. Select Get started under My Requests Extension section.
  3. Click Configuration.
    My Requests Get Started Page
    My Requests Get Started Page

Result

You’re redirected to the configuration panel.

My Requests Configuration Panel
My Requests Configuration Panel

Overview

The configuration panel is the main view where you can customize Requests page, adjust relevant permissions and manage the app settings. To easier find your way around the configuration panel, check the Quick Guide below.

Quick Guide

Next steps

To learn more about the features presented in the Quick Guide, navigate to the following chapters:

Need help?

If you can’t find the answer you need in our documentation, raise a support request. Include as much information as possible to help our support team resolve your issue faster.