Learn about the Data Center and Cloud hosting options of the app.
My Requests Extension is available in Data Center and Cloud hosting versions. Both hosting versions meet the particular user needs and overcome specific Jira Service Management limitations. Although we’re constantly working towards unifying both versions, at present the available hosting options differ in terms of features and the overall application design.
Currently, there is no direct migration path for the app data and configurations from Data Center to Cloud hosting versions.
For more information on migration, navigate to Atlassian documentation.
To understand current differences between the Data Center and Cloud hosting options, read the below table.
| Feature | Data Center | Cloud |
|---|---|---|
| Global configuration | ||
| Accessing configuration via external configuration panel |  |
 |
| Restricting access to pages with requests | |
|
| Configuring fields as columns and filtering criteria | |
|
| Determining the visibility of columns’ value | |
|
| Managing filters | |
|
| Creating user scopes | |
|
| Using the View as functionality | |
|
| Requests list | ||
| Replacing the native Requests page with the app’s Requests page | |
|
| Displaying fields as columns | |
|
| Displaying fields as filtering criteria | |
|
| Saving search results as filters | |
|
| Exporting requests to the CSV and XLSX files | |
|
Replacing the native Requests page with the app’s Requests page is impossible due to technical limitations regarding the Cloud hosting. That’s why the Cloud version of the app provides a separate Requests page. It can be accessed by using the banner that is visible on the native Requests page.
If you can’t find the answer you need in our documentation, raise a support request. Include as much information as possible to help our support team resolve your issue faster.
