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My Requests Extension for Jira Service Management
Cloud Server/Data Center
My Requests Extension for Jira Service Management

Cloud

Server/Data Center

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Last updated Feb 24, 2022

Migration to Cloud

Here you can see the all the differences between Cloud and Server versions of the app


My Requests Extension is available on both Server and Cloud hostings. Although currently they have some differences, we’re constantly working towards unifying both versions.


Feature Server/Data Center Cloud
Global configuration - available for Global Jira Administrator
Global configuration Accessible from Global configuration > Manage apps > My Requests Extension section Accessible from Global configuration > Apps > My Requests Extension section; Redirection to the external configuration site
Restricting access to the Requests table Configured in General settings Configured in General settings
Configuring fields as columns and criteria Configured in Fields configuration Configured in Fields configuration
Value visibility Configured in Fields configuration Configured in Fields configuration
Manage filters
User scopes Configured in User scopes Configured in User scopes
View as Accessible from General settings and Field permissions
Requests list
Additional Requests page provided by the app You can hide the default Requests page and redirect to the app’s Requests page Due to the technical limitations, there’s a separate Requests page, accessible from the banner on a native one
Displaying fields as columns
Displaying fields as criteria
Saving search as a filter
Exporting Requests to a CSV file
Note
  • Keep in mind, that there is currently no direct migration path for app data and configurations from Server to Cloud.
  • You will also need a separate license for a Cloud app.
Info

For more information on migrating from Jira Server to Jira Cloud, see Atlassian documentation.

Need help?

If you can’t find the answer you need in our documentation, raise a support request. You can also contact us directly from within the app by clicking Contact Vendor in the bottom right corner.