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My Requests Extension for Jira Service Management
Cloud Server/Data Center
My Requests Extension for Jira Service Management

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Server/Data Center

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Last updated Jul 9, 2024

Search

Learn how to efficiently browse and search through your Requests page.

Info

Summary searching

You can search your requests by any text which appears in the Summary column. To perform the search, click on the search bar in the top right corner of the Requests page and introduce a single term or a phrase. You can also use the * symbol to perform a multiple character wildcard search.

My Requests Extension - Summary search screen
My Requests Extension - Summary search screen

Issue Key searching

For Key it’s necessary to search with the exact match which is the whole key of an issue (for example: HRSD-4). You can search by multiple issue keys at the same time.

My Requests Extensions for jira service management - Issue Key search
My Requests Extensions for jira service management - Issue Key search

Description searching

You can search your requests by their Description. To do so, just click the search bar and introduce a single term or a phrase of the description.

Example

Request with a description:

My Requests Extensions for jira service management - Request view
My Requests Extensions for jira service management - Request view

Searching this request by its description:

My Requests Extensions for jira service management - Description search
My Requests Extensions for jira service management - Description search
Tip

The app’s Requests page also enables its users to search for requests based on the Reporter field. When the field is added to filtering criteria, it’s possible to search for a request by using the name or email address of the reporting person. The scope of searching includes all your Jira instance users.

My Requests Extension - Search by specific reporters
My Requests Extension - Search by specific reporters
Need help?

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